Clinic Administrative Coordinator

Clinic Administrative Coordinator

• Job Title: Clinic Administrative Coordinator (Admin/Office Lead)
• Reports To: Center Director
• Location: St. Louis, MO
• Type: Full-Time - Hourly 
• Education: High School Diploma or GED (Required)
• Schedule: Monday - Friday | 7:30 a.m. - 4:00 p.m. (No weekends or nights)

Company Overview

AB Spectrum is a leading provider of specialized Reggio ABA (Applied Behavior Analysis) therapy for young children. We are a Top Workplace by the St. Louis Post-Dispatch committed to creating safe, inspiring, and lively clinical environments. The Clinic Administrative Coordinator is the face of our clinic—the vital operational hub that ensures seamless clinical delivery, compliance, and an atmosphere of warmth and enthusiasm for every child, family, and staff member.

Job Summary

The Clinic Administrative Coordinator is the proactive administrative leader responsible for the daily efficiency, organization, and welcoming culture of the clinic. This role requires exceptional ownership, meticulous organization, and a big, positive personality dedicated to supporting clinical excellence and managing all high-impact operational tasks.

Key Responsibilities

I. Culture & Communications Ownership

• Serve as the enthusiastic first point of contact for all incoming guests, staff, and families, ensuring a consistently warm, professional, and welcoming atmosphere.
• Proactively engage with every human entering the clinic, embodying the clinic's core values of excitement and positivity.
• Manage daily family communications including calls, schedule changes, reminders, and updates, ensuring timely and professional service.
• Provide behind-the-scenes support for staff morale initiatives like Mental Monday, Whimsical Wednesday, and Thankful Thursday!
• Coordinate clinic trainings, meetings, and events, ensuring calendars, materials, and communications are always current.

II. Operational & Administrative Management

• Own and manage staff schedules, attendance, and call-outs to ensure optimal daily clinic staffing and smooth operations.
• Accurately track timesheets, non-billable hours, and RBT compliance documentation for payroll and reporting.
• Oversee clinic supplies and inventory, ensuring the environment is stocked, organized, sanitized, and welcoming at all times.
• Maintain comprehensive clinic records, files, and health/safety standards.
• Support financial organization, including organizing billing and insurance documentation for the RCM team.

III. Health & Compliance Support

• Be MedAide trained (or willing to become certified immediately) to assist with medication administration when needed.
• Support emergency readiness, documentation, and compliance updates as required by state and federal regulations.

Who We're Looking For

We are seeking a candidate who thrives in roles like Operations, Retail Management, Hospitality, or Executive Administration, Substitute Teachers, and Daycare workers where taking ownership and possessing a magnetic personality are key to success.

• The Personality: An outgoing, enthusiastic, and big personality that naturally smiles and is genuinely excited to meet and support every human who walks in the door.
• Education: High School Diploma or GED (Required). Associates Degree or Bachelors Degree encouraged to apply.
• The Ownership: A highly detail-oriented self-starter who takes full ownership of all administrative tasks, anticipates needs, and operates with consistent reliability and accuracy.
• The Skillset: A highly organized multitasker with strong written and verbal communication skills who thrives in a fast-paced, team-centered environment.
• The Experience: 1- 2 Years experience in administrative, hospitality, retail management, educational, or healthcare settings is preferred.

The Certification: MedAide trained or willing to become certified promptly upon hiring.

Compensation & Benefits

At our center, we believe work should be rewarding, supportive, and fun. Joining our team means being part of a mission-driven, supportive, and lively environment where your work makes a real difference.

Professional Benefits

• Health Insurance: 60% covered from day one; 100% covered after one year.
• Dental & Vision: Low-cost options with or without medical coverage.
• Career Growth: Opportunities to grow into leadership and administrative roles within a growing company.
• Merit Raises: Available every 6 months with continuous, satisfactory performance.
• Bonusly Rewards: Earn and give recognition points that convert to cash.
• Paid Time Off (PTO): Generous allotment for rest and balance.
• Tuition Reimbursement: Support for pursuing a Master’s Degree in ABA.

Community & Culture

• Company-Wide Events: Celebrate with us at our Winter Gala and Spring Picnic.
• Clinic-Based Celebrations: Enjoy local team bonding events like our Fall Festival.
• Special Guest Visits: Surprise and delight with visits from the Music Coordinator, Story Time with our clinic mascot, The Gym Bus, The Bubble Bus, and Chef Bananas, contributing to a lively workplace.