Job Description - Clinic Clerk

Building Name: ECH - Elizabethtown Community Hospital

Location Address: 75 Park Street, Elizabethtown New York

Regular

Department: ECH - Elizabethtown Emergency Room

Regular Scheduled Special

Standard Hours: 16Biweekly Scheduled Hours:

Shift: Day-8-10Hr

Primary Shift: -

Weekend Needs: None

Salary Range: Min $21.26 Mid $26.58 Max $31.89

Recruiter: Greg Cary

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks. Qualifications / Job Requirements:
Education / Skills Required:
• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality.

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