Clinic Coordinator - Family Wellness

Your experience matters  

Highpoint Health – Winchester with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinic Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team  

At Highpoint Family Wellness – Monteagle, our close-knit primary care team works together to provide quality, compassionate care to the community we serve. We're looking for a collaborative, organized individual who can support our providers and staff, strengthen communication, and help keep daily operations running smoothly while contributing to a positive experience for our patients.

How you’ll contribute  

A Clinic Coordinator who excels in this role: 

• Support daily clinic operations while continuing to perform assigned clinical or administrative responsibilities.

• Coordinate daily workflows to promote efficiency, teamwork, and effective communication among staff and providers.

• Serve as an on-site point of contact for routine operational questions, patient concerns, and staff needs.

• Assist with delegating and coordinating tasks to ensure patient needs are addressed accurately and efficiently.

• Address routine patient complaints and escalate more complex concerns to the Practice Operations Manager.

• Maintain regular communication with practice leadership regarding operational needs, staffing concerns, and workflow challenges.

• Coordinate administrative activities, including bank deposits, outgoing mail, and retrieving incoming mail.

• Identify opportunities to improve workflow processes, task coordination, and communication across the practice.

• Collaborate with providers and team members to maintain a supportive, organized, and patient-centered environment.

• Perform clinical duties such as patient triage and visit preparation, or administrative duties such as patient registration and front-desk support, depending on qualifications and assigned responsibilities.

What we’re looking for 
Applicants should have a high school diploma or equivalent, required. Additional requirements include: 

• High school diploma or equivalent required for Medical Assistant or Imaging Technician pathways; applicable education and licensure requirements for other clinical backgrounds.

• Current applicable clinical certification or licensure for clinical candidates, such as Medical Assistant certification, LPN licensure, or radiology/imaging credentials.

• AHA Basic Life Support (BLS) certification required under the current job description.

• Previous experience in a medical office, physician practice, or clinical environment preferred.

• Strong organizational skills with the ability to coordinate multiple priorities and support daily clinic operations.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to work collaboratively with providers and staff while demonstrating professionalism, sound judgment, and a supportive leadership approach.

• Experience with patient service, workflow coordination, task delegation, or team leadership preferred.

• Comfortable using electronic medical records and administrative systems; Athena experience preferred.

• Ability to recognize concerns requiring escalation and maintain open communication with practice leadership.

• Adaptable, dependable, and willing to balance regular job responsibilities with additional clinic coordination duties.

Schedule: Full-Time, Monday–Thursday 8:00am – 5:00pm, & Friday 8:00am-4:00pm

Location: Highpoint Family Wellness – Monteagle, TN

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.  
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities.  

More about Highpoint Health – Winchester with Ascension Saint Thomas

Highpoint Health – Winchester with Ascension Saint Thomas is fully accredited by The Joint Commission and, together with the Sewanee campus, has earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Acute Stroke Ready Hospital Certification, reflecting its commitment to providing high-quality stroke care close to home.

EEOC Statement 

“Highpoint Health – Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health – Winchester with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”