Where compassion meets innovation and technology and our employees are family.

GENERAL PURPOSE OF JOB:

The Clinic Director for Driscoll Children's Hospital is responsible for overseeing the daily operations, strategic planning, and overall performance of all assigned clinics (Provider and Non-Provider Based) and/or assigned Service Lines. This role ensures the delivery of high-quality, patient-centered care while maintaining compliance with healthcare regulations and organizational standards. The Clinic Director collaborates with physicians, clinical staff, and administrative teams to optimize workflow, enhance patient experience, and support growth initiatives. Additionally, they manage budgets, staffing, and operational efficiencies to uphold Driscoll Children's Hospital’s mission of providing exceptional pediatric care to the communities we serve.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. .
• Supports the implementation of actions identified by leadership in support of the strategic plan.
• Manages the operations for individual clinics, as assigned.
• Demonstrates expertise in physician, employee and patient relations.
• Demonstrates expertise in budgeting, staffing efficiencies, patient satisfaction, clinic efficiencies, patient flow/access, motivation/direction of employee work groups, development and maintenance of positive relations within the hospital and its leadership.
• Demonstrates the ability to problem solve using a creative and innovative approach to issues.
• Works in collaboration with peer directors to support overall clinic operations

SUPERVISORY RESPONSIBILITIES:

• Effectively administers performance management system including:
  • developmental feedback
  • goal setting
  • assesses competency
  • progressive discipline
• Strong knowledge of and effective in administering hospital policies and procedures.
• Responsible for sound management of human resources.
• Makes and implements decisions compatible with organizational goals.
• Maintains composure, effectiveness, and flexibility under pressure.
• May supervise the following job classes: RN’s/RN Coordinators, Nurse Practitioners, LVN’s, Medical Assistants, Patient Care Technicians, Nurse Aides, Cast Technicians, Clerical Staff.

EDUCATION AND/OR EXPERIENCE:

• Bachelors and/or Masters preferred
• Graduate, Accredited School of Professional Nursing. (if applicable)
• Minimum of three years management experience in a clinic setting.
• Demonstrates strong leadership skills in hospital related activities

CERTIFICATES, LICENSES, REGISTRATIONS.

• Registered Nurse, Texas Board of Nursing (if applicable). Certification in specialty (if available and/or applicable)