Clinic Manager

TITLE: Clinic Manager
COMPANY: NPOC Wellness & Hydration
LOCATION: 1800 N. Charles Street, Suite 810, Baltimore, MD 21201 (On-site required)
SALARY: $50,000–$60,000/year + performance bonuses + commission on membership revenue
TYPE: Full-time | 5 days minimum, including weekends | Start: Target April 14, 2026

NPOC Wellness & Hydration is a nurse-practitioner-led wellness and aesthetics practice in Baltimore. We provide IV hydration therapy, vitamin injections, GLP-1 weight management, and are expanding into Botox, microneedling, and advanced aesthetics in 2026. We also operate a mobile wellness division serving corporate offices and events across the Baltimore-DC corridor.
We are looking for a Clinic Manager who will be the face and operational backbone of our clinic. This is NOT a front desk receptionist role. You will own the day-to-day client experience, nurse scheduling, inventory management, vendor ordering, event planning, and revenue growth.

WHAT YOU WILL DO:

• Be the face of the clinic — first person clients see, talk to, and trust


• Mix IV bags, prep treatment rooms, manage pharmacy inventory and ordering (Empower, Olympia, Biofusion)


• Track medication expiration dates and reorder every 2 weeks based on usage


• Manage nurse scheduling to ensure coverage 6 days/week minimum


• Upsell clients on boosters, memberships, and add-on services during appointments


• Plan and execute monthly wellness events (tastings, talks, client appreciation)


• Coordinate social media content capture — in-clinic photos, TikToks, before/afters


• Train nurses on new equipment (microneedling pens, high-frequency machines, skin tightening devices)


• Manage the front desk: phones, booking confirmations, intake forms, payment processing

WHO YOU ARE:

• 1+ years in a medspa, IV hydration clinic, medical aesthetics, or wellness practice (REQUIRED)


• You know the difference between a Myers Cocktail and a NAD+ drip without looking it up


• You can mix an IV bag, prep a treatment room, and check in a client in the same hour


• You have used or can quickly learn: IntakeQ, Zoho CRM, GoHighLevel


• You are comfortable with upselling and client education — not pushy, but confident


• You are active on Instagram/TikTok and understand how social media drives medspa business


• You are based in the Baltimore/Annapolis/Columbia corridor (30-minute commute max)

PREFERRED (not required):

• Med tech, CMA, or clinical assistant background


• Experience ordering from compounding pharmacies (Empower, Olympia)


• Event planning experience


• Network of medspa nurses in the Baltimore/DC area

COMPENSATION:

• Base: $55,000–$60,000/year depending on experience


• Commission: 7.5% of all new membership revenue you generate


• Quarterly Bonus: $2,500 if monthly recurring revenue exceeds $15,000


• Growth Trigger: Base increases to $70,000 when NPOC hits $25K/month MRR
  

TO APPLY: Send your resume and a brief note about your medspa/wellness experience to
[email protected] with the subject line "Clinic Manager — [Your Name]". Include the name of one IV cocktail you have personally administered or sold.