Clinic Manager

Job Description:  

The Clinic Manager manages flow and the operations of the clinic. Coordinates services with primary care team and acts as a primary liaison. Triages and assesses participants as needed and is the gatekeeper for daily clinic scheduling and flow of department. Provides skilled nursing care to participants; implements provider orders; develops appropriate plans of care; provides education and training to participants, caregivers, families, and associates; and communicates participant's condition to caregivers, primary care, and the interdisciplinary team (IDT).

Primary Functions:

1. Participates as a member of the interdisciplinary Maintains regular attendance and participates in all interdisciplinary team and care plan meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery. 


2. Evaluates overall effectiveness of the clinic, implementing changes and quality improvement as Monitor clinic departmental expenditures and meet budgetary expectations.


3. Take lead in effectively communicating with interdisciplinary team, community agencies, contracted providers at meetings and throughout the day as necessary. 


4. Coordinate participant care with outside contracted service providers - nursing homes, assisted living, lab, oxygen,etc. 


5. Participates in weekend and after hours on-call duties, following up appropriately and updating the interdisciplinary team with changes and occurrences. 


6. Educate participants, family and caregivers in care, medications, treatments, and all other aspects of health education as needed.


7. Educate associates in care and treatment of Reconcile Medication that providers have order. 


8. Manage and review participants' records, charts, pertinent information, and Maintains up-to-date and appropriate documentation in the participant's electronic medical record. 


9. Participates in the interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery. 


10. Participates in in-service training and staff meetings as required. 


11. Performs other duties as

 Supervisor Duties and Responsibilities: 

1. Hires, selects, directs, supervises, and evaluates the performance of direct Handles discipline and termination, if necessary, of associates in accordance with policy. 


2. Oversees the daily workflow of the department. 


3. Ensures that the job responsibilities, authorities, and accountability of all direct reports are defined and understood. 


4. Assists in providing in-service education for the PACE KC associates.

Job Related Competencies: 

1. Ability to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE KC participants' care. 


2. Effective oral and written communication skills. 


3. Strong interpersonal skills with ability to build relationships.


4. Effective organizational skills with attention to detail and time management skills. 


5. Strong analytical and problem-solving skills. 


6. Strong supervisory and leadership skills. 


7. Proficient with Microsoft Office Suite or related software.


8. Proficient with Electronic Medical Records. 

Qualifications and Experience:

1. Associate degree in Nursing. 


2. Active Registered Nurse (RN) It can be RN/LPN. 


3. (2) year's nurse management experience in a hospital, nursing home, or community-based setting.


4. Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant 


5. (1) year working with the elderly population. 


6. Current American Heart Association Basic Life Support (BLS) with Automated External Defibrillator (AED) certificate or the ability to obtain within two weeks of hire, before having direct participant contact.

About PACE KC:

PACE (Program of All-Inclusive Care for the Elderly) is a healthcare program that provides a full range of personalized healthcare and wellness services to allow older adults to age gracefully in their home communities.

PACE emphasizes comprehensive, coordinated, and preventive care in a way that treats the whole person – addressing physical, emotional, and psychological needs. A team of providers works together across many disciplines to help PACE members achieve and maintain their health and wellness goals.

We support our team members with:

• Medical benefits (including a Health Savings Account option), dental and vision


• 401(k) retirement plan with company match


• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability


• Flexible Spending Account


• Paid Days Off beginning at 12 days annually, effective the first day of employment


• Eight annual company-paid holidays; One annual paid personal day

About Swope Health Services:

For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year.  Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. 

Swope Health serves as a community health asset in the region – transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization’s high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future.

Swope Health Services supports its team members with:
1. Medical benefits (including a Health Savings Account option), dental and vision
2. 401(k) retirement plan with company match
3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short  and Long Term Disability
4. Flexible Spending Account
5. Paid Days Off beginning at 12 days annually
6. Nine annual company-paid holidays; One annual paid personal day

*Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.