Clinic Nurse Manager

Are you seeking a career with a growing company, a place where you can make an impact in the community? Then Positive Impact Health Centers is the company for you.

Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services located in Metro Atlanta. The PIHC model of care assures that clients have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes. Services are provided on-site and through telehealth.

What makes us different? We offer our employees the following:

· 1 Health Wellness Day per quarter

· Parental Leave

· Free parking at our locations/bus line accessibility

· Competitive Salary & Benefits

· Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)

· 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employee's spouse/dependent

· Credit Union

JOB SUMMARY:  The Clinic Nurse Manager will supervise activities of the clinical care teams responsible for care of persons living with HIV/AIDS and for HIV-negative patients enrolled in the Pre-exposure Prophylaxis (PrEP) and Sexually Transmitted Infections (STI) Programs, and assist in managing day-to-day operations of the clinic. The Clinic Nurse Manager reports to the Clinic Site Coordinator and ultimately the Director of Clinical Care.

This position description should not be interpreted as all inclusive.  It is intended to identify the major responsibilities and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

ESSENTIAL FUNCTIONS: 

Management Responsibilities (50%)

• Manage daily clinic operations for an outpatient HIV clinic including: 
• Plan work schedules and clinic staff assignments. Monitor time and attendance of direct reports as outlined in PIHC’s Time and Attendance Policy.  
• Supervise and train clinic nursing and support staff. Design and implement trainings for clinical staff.
• Monitor use of staff, services and facilities to maximize efficiency
• Supervise payroll and reviews of direct reports. 
• Provide progressive feedback and improvement plans for direct reports as needed
• Monitor medical supply inventory and oversee purchasing of supplies
• Ensure compliance with local, state and federal guidelines and requirements
• Assist in evaluation of quality and effectiveness of programs and services
• Collaborate with other Departments, Clinic Site Coordinator, Department Director, medical providers and Medical Director to address clinic issues and system changes 
• Support the agency’s Continuous Quality Improvement program.  
• Assist with updates of clinic standard operating procedures, standing orders and protocols.

Clinical Responsibilities (50%)

• Conduct patient histories and physical examinations within scope of practice 
• Perform or order appropriate laboratory studies and accurately document care provided
• Analyze and evaluate findings from histories, physical exam and lab data within scope of practice 
• Identify and treat specified sexually transmitted infections (STIs) by standardized protocols and standing orders
• Provide treatments, administer medications and vaccines, and provide preventative and maintenance care to clients according to clinic protocols
• Assist in proper management and administration of injectable medications for PrEP and HIV management
• Assist with medication refill requests and refill as outlined by clinic protocols and standing orders
• Assist healthcare providers with Prior Authorizations and Appeals as needed
• Provide adherence, sexual health, and risk reduction counseling and education.  Assess clients’ adherence and tolerance of medications and treatment plans. 
• Perform or oversee phone triage with patients, including triage of patients calling with acute concerns. Assess for emergency needs and refer as necessary for emergency services.
• Abide by all state and agency policies regarding confidentiality of client information
• Maintain accurate and confidential medical records. Document all patient interactions consistent with PIHC policies and procedures.
• Report infectious diseases to the Department of Public Health with Clinical RN
• Collaborate with multidisciplinary teams to develop holistic care plans

Knowledge, Skills, and Abilities

• Possesses and demonstrates an understanding of the fundamentals of outpatient ambulatory care, HIV care and services, and PrEP services (preferred).
• Works effectively with a high level of autonomy
• Demonstrates effective leadership ability
• Fosters teamwork 
• Possesses excellent verbal and written communication skills 
• Possesses problem solving and decision-making abilities
• Demonstrates good organization and time management skills
• Able to assist staff with conflict resolution
• Electronic Medical Record system knowledge preferred 
• Proficient in word processing, spreadsheet database and presentation software
• Abide by all policies and procedures concerning personnel including conflict of interest policy

Minimum Qualifications

• Registered Professional Nurse with management experience.  

Experience:

• At least 1-3 years management experience, preferably in nursing or related field
• Preference for prior HIV care experience or national HIV certification, STI or Public Health experience, and/or Bilingual in Spanish.

License/Licensure:

• Registered Professional Nurse with active license to practice in the State of Georgia