Clinic Office Coordinator (Family Medicine | Surgical Specialist)

Be the welcoming face of compassionate patient care.

The Staff Pad is proud to partner with a respected
hospital in Las Vegas, New Mexico and looking for a friendly, dependable, and
detail -oriented Clinic Office Coordinator to join a growing healthcare team.

In this role, you’ll be more than just the first
point of contact — you’ll play a key part in creating a positive experience for
every patient who walks through our doors. You will be responsible for all the
front office procedures to facilitate smooth patient registration and checkout.
If you enjoy meaningful work, collaborative teammates, and making a difference
every day, we’d love to meet you.

What You’ll Do

• Welcome patients, families, and
  visitors with professionalism and warmth
  
• Verifies appointment information,
  provides directions and responds to inquiries as appropriate
  
• Manage patient check -in/check -out
  and ensure a smooth office flow
  
• Answer phones, assist callers, and
  route calls and messages appropriately
  
• Schedule appointments and
  coordinate referrals with healthcare providers
  
• Determine insurance eligibility and
  complete pre -certification information for referral appointments as needed
  
• Contacts emergency services and law
  enforcement as directed by healthcare providers during urgent or emergency
  situations
  
• Verifies insurance eligibility and
  benefits with patients/guardians to ensure clear understanding of coverage and/or
  constraints effecting treatment
  
• Collect co -pays, deductibles, and
  outstanding balances accurately
  
• Copy and attaches insurance cards
  to registration documents to support accurate and timely claim processing
  
• Prepare and issue receipts for
  account payments
  
• Maintain up -to -date patient
  registration and insurance information (primary and secondary) to ensure
  accurate billing
  
• Handles prescription and refill
  requests, distributes medications to patients, and maintains accurate logs
  in compliance with office policies.
  
• Support providers and patients
  during urgent or emergency situations when needed
  
• Ensure all patient information is
  handled confidentially and in compliance with HIPAA regulations
  

What We’re Looking For

• Previous experience as a Clinic
  Office Coordinator or Medical Receptionist preferred
  
• Strong communication and customer
  service skills
  
• Ability to multitask while
  maintaining accuracy and professionalism
  
• Comfortable working in a busy
  healthcare environment
  
• Knowledge of HIPAA and patient
  confidentiality practices
  
• Positive attitude, reliability, and
  a team -first mindset
  

Why Join Us?

We value our team members and believe in creating a
supportive workplace where you can grow professionally while making a real
impact on patients’ lives.

Benefits Include:

• 401(k) with company match
  
• Health, dental, and vision
  insurance
  
• Life insurance
  
• Paid time off
  
• Stable full -time schedule
  
• Opportunity to work with a
  compassionate and collaborative healthcare team
  

Schedule

• Full -time
  
• Monday through Friday
  
• Occasional weekends as needed
  

Work Location

In -person

Join a team where your professionalism, compassion,
and organizational skills truly matter. Every interaction you have helps create
a better healthcare experience for our patients and families. We encourage you
to apply today!