Clinic Office Coordinator - Full-Time | Days

Company : The Staff Pad

Job Description - Clinic Office Coordinator - Full-Time | Days

Be the welcoming face of compassionate patient care.

The Staff Pad is proud to partner with a respected hospital in Las Vegas, New Mexico and looking for a friendly, dependable, and detail-oriented Clinic Office Coordinator to join a growing healthcare team.

In this role, you’ll be more than just the first point of contact — you’ll play a key part in creating a positive experience for every patient who walksthrough our doors. You will be responsible for all the front office procedures to facilitate smooth patient registration and checkout. If you enjoy meaningful work, collaborative teammates, and making a difference every day, we’d love to meet you.

Schedule: Full-time | Monday through Friday | Occasional weekends as needed

What You’ll Do

Welcome patients, families, and visitors with professionalism and warmth
Verifies appointment information, provides directions and responds to inquiries as appropriate
Manage patient check-in/check-out and ensure a smooth office flow
Answer phones, assist callers, and route calls and messages appropriately
Schedule appointments and coordinate referrals with healthcare providers
Determine insurance eligibility and complete pre-certification information for referral appointments as needed
Contacts emergency services and law enforcement as directed by healthcare providers during urgent or emergency situations
Verifies insurance eligibility and benefits with patients/guardians to ensure clear understanding of coverage and/or constraints effecting treatment
Collect co-pays, deductibles, and outstanding balances accurately
Copy and attaches insurance cards to registration documents to support accurate and timely claim processing
Prepare and issue receipts for account payments
Maintain up-to-date patient registration and insurance information (primary and secondary) to ensure accurate billing
Handles prescription and refill requests, distributes medications to patients, and maintains accurate logs in compliance with office policies.
Support providers and patients during urgent or emergency situations when needed
Ensure all patient information is handled confidentially and in compliance with HIPAA regulations

What We’re Looking For

Previous experience as a Clinic Office Coordinator or Medical Receptionist preferred
Strong communication and customer service skills
Ability to multitask while maintaining accuracy and professionalism
Comfortable working in a busy healthcare environment
Knowledge of HIPAA and patient confidentiality practices
Positive attitude, reliability, and a team-first mindset

Why Join Us?

We value our team members and believe in creating a supportive workplace where you can grow professionally while making a real impact on patients’ lives.

Benefits Include:

401(k) with company match
Health, dental, and vision insurance
Life insurance
Paid time off
Stable full-time schedule
Opportunity to work with a compassionate and collaborative healthcare team

Join a team where your professionalism, compassion, and organizational skills truly matter. Every interaction you have helps create a better healthcare experience for our patients and families. We encourage you to apply today!

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Clinic Office Coordinator - Full-Time | Days

Job Description - Clinic Office Coordinator - Full-Time | Days

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