Clinic Receptionist

Description

Provides indirect patient care in the office setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, office staff, and the medical staff. Participates in performance improvement activities.

Full-time (32-40 hours per week)

Requirements

• Ensures services are provided in an effective and efficient manner when providing secretarial, clerical and administrative support.
• Explains billing policies, collects copayments; refers patients without insurance to the office manager.
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
• Maintains a good working relationship with office staff members and providers.

*High School Diploma or equivalent

*Office/clerical experience is preferred