Clinic Receptionist

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Reports To: Physicians Clinic Director

Status: 72-80

Shift: Days

Job Schedule: Monday-Friday

Weekly Hours: 36-40

Remote Position: No

Pay: Competitive salary

Benefits: Huron Regional Medical Center offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, sick leave and paid time off. To review your benefit eligibility, visit HRMC Benefits.

Job Summary

Receives, greets and directs patients, visitors and hospital personnel in a courteous manner. Interviews the patient/guardian to accurately obtain and appropriately record the information necessary to complete the admitting process in a courteous and efficient manner. Maintains electronic clinic medical records. Assists Billing/Coding Technician in posting patient charges and adjustments to patient accounts. Courteously answers and transfers incoming calls. Schedules patient appointments using clinic scheduling software according to pre-defined guidelines.

Demonstrates the mission of HRMC by displaying REACH, our core value system:

• Respectful - We value the unique talents, ideas, contributions, and circumstances of each individual.
• Engaged - We value being active, positive participants at work and in our communities.
• Available - We value providing local access to care for our communities while being present for each other.
• Competent - We value knowledgeable, people-centered, innovative, and technology driven teams.
• Helpful - We value always helping others with kindness and compassion.

• High school graduate or GED equivalent. One or two years of college or business school preferred. One year of experience in a hospital or similar medical facility preferred.
• Accurate typing skills equivalent to 40 wpm. Computer experience preferred.
• Visual, auditory, and speech acuity requisite to verbal and written communication with staff, patients, families, physicians, and public.

Working Conditions

• Work involves much personal contact and interaction with other staff, patients, families, physicians and the public.
• Work is in a quiet clean, well-lighted, climate controlled environment. Minimal hazards under normal conditions.
• Work requires finger/hand dexterity and eye/hand coordination.
• Work involves sitting, standing, stooping, bending, pushing, pulling, reaching, and some moving about within the office and the hospital.
• Work involves light (exerting/lifting up to 20 pounds occasionally, up to 10 pounds frequently, or a negligible amount constantly) to moderate (exerting/lifting up to 50 pounds occasionally, up to 20 pounds frequently and 10 pounds constantly) lifting in carrying medical records
• Work may be repetitious and interruptions are frequent.