Clinic Receptionist - Full Time - Green Valley

Description

The clinic receptionist is the gatekeeper to the clinic and plays a key role in assuring smooth patient flow by ensuring that all clinic and administrative data are completely and accurately collected and recorded. Training provided.

Multiple positions available in Green Valley, AZ and Vail, AZ

Essential Functions

• Greets and assists patients with clinic and registration procedures.
• Answers telephones, schedules appointments, updates patient financial and demographic data in computer, and verifies patient's insurance coverage. Handles all types of patient service transactions.
• Collects co-payments and payments for services. Implements, monitors and assists patients with the credit, collection and Discount Plan policies. Prepares deposits and follows all procedures for internal control of cash.
• Initiates and completes bill for each patient.
• Troubleshoots patient problems with third parties and acts as a patient advocate when needed.
• Completes, captures, and enters all required data on computer and manual logs on a daily basis. Balances super bills and cash to daily computer reports. (Function performed when assigned).
• Operates basic office equipment, i.e., computer, printer, copier, facsimile machine, answering machine, calculator. Performs minor maintenance and troubleshooting. Reports any malfunctioning office equipment to the administrative office or supervisor.

Additional Duties & Responsibilities

1. Monitors office supply inventory and coordinates the reordering of office supplies.
2. Prepares, files, retrieves, and maintains medical records in the absence of (or to assist) Medical Records personnel. Responsible for completing authorization to release medical records forms, monitoring outgoing requests for receipt of information, and responding to requests for medical records from internal and external sources.
3. Attends and participates in staff meetings and all mandatory in-service training. Also participates in voluntary in-service or outside trainings and meetings as appropriate.
4. Travel to and coverage of front desk at other UCHC clinics as needed.
5. Assists in orientation and training of new staff and/or student externs as appropriate
6. Participates in inter-disciplinary task forces and work groups as relevant.
7. Participates in and complies with Quality Improvement initiatives and on-going continuous improvement efforts as appropriate.
8. All other duties assigned.

Requirements

• Must be fully COVID Vaccinated two weeks prior to hire date.
• Must be willing to wear a face mask when needed.
• High school graduate or GED.
• Ability to communicate effectively with patients and co-workers both verbally and in writing in the English language.
• Please provide proof of covid vaccine with copy of CDC card and complete the online forms at the UCHCAZ. ORG website, go to the far right and click on careers, then staff openings, go to the bottom, click on EMPLOYMENT APPLICATION and GENERAL RELEASE FORM