Clinical Administrative Assistant

Join Our Team at KidsAbility Paediatric Therapy Clinic!

Are you an organized, compassionate, and detail-oriented professional looking for a fulfilling full-time role in a healthcare setting? KidsAbility Paediatric Therapy Clinic is seeking a dedicated Clinical Administrative Assistant to be the friendly face of our clinic, ensuring a seamless experience for our young patients and their families.

This role is more than just front-desk responsibilities—it’s a chance to be part of a team that makes a real difference in children’s lives through specialized therapy services. Strong attention to detail, punctuality, and reliability are essential for success in this position.

Key Responsibilities:

• Greet and assist patients and families, creating a welcoming and supportive environment.


• Schedule, confirm, and manage appointments efficiently to support therapy sessions and minimize wait times.


• Make and receive phone calls in a professional manner, providing accurate information and ensuring timely follow-ups.


• Monitor patient attendance, reschedule missed appointments, and ensure optimal scheduling for providers.


• Handle patient check-ins and check-outs, verify insurance details, and process payments.


• Maintain accurate records, update patient information, and manage third-party claims with precision.


• Keep the front desk, waiting area, and common spaces clean, organized, and well-stocked.


• Address patient inquiries and concerns with professionalism and empathy.


• Coordinate medical correspondence, mail, and reports for clinical staff.


• Utilize clinic software to manage administrative tasks and assist in daily operations.


• Adhere to confidentiality policies and ensure compliance with clinic regulations.


• Step into additional responsibilities as needed to support the team.

What We’re Looking For:

• 3-5 years of experience in a healthcare, wellness, or customer service environment.


• Exceptional communication skills with a warm and professional demeanor.


• Strong organizational abilities and the capacity to multitask effectively.


• High attention to detail and accuracy in scheduling and record-keeping.


• Punctuality and dependability to ensure smooth clinic operations.


• Experience with scheduling software or office management systems is an asset.


• Discretion, reliability, and a genuine passion for helping others.


• A team-oriented mindset and a commitment to high-quality patient care.

How to Apply:

• This opportunity is open to Caymanians and RERC only. Work permit holders need not apply.


• Applications must be submitted via the following link:
  https://kidsability.bamboohr.com/careers/31?source=aWQ9MjQ%3D
  
  Emails, phone calls and walk ins will not be accepted.