Clinical Administrative Support

Description

Are you passionate about ensuring high standards of care and compliance in a dynamic healthcare environment? Would you like to work in an organization where you’re valued for your contribution and have real work-life balance? Do you have a call to serve the senior community in our region? Read on, PACE North might be just the opportunity for you!

What is PACE North? PACE stands for Program of All Inclusive Care for the Elderly. We are a new and unique option for individuals 55 and older who qualify for nursing facility level of care and wish to remain in their homes as they age. What does that mean? We care for the elderly daily both at our state-of-the-art day center on Garfield near Hammond during regular business hours and as needed in their home. We began serving the elderly in 2019 and our service model is so popular it’s growing quickly!

Do we have benefits? Yes! Our full-time team members enjoy regular daytime work schedules, no scheduled weekends, plentiful PTO, and paid holidays. We also have great insurance benefits with health insurance available immediately upon hire and a 401k plan with matching contributions. Our dental insurance is free for all team members with a buy-up option if you need more. Finally, PACE North has a great team of professionals who are a joy to work with!

What does Clinical Administrative Support staff at PACE North do? They ensure that healthcare services are delivered in accordance with regulatory standards and organizational policies. This role involves coordinating and integrating services across an interdisciplinary team, maintaining accurate and timely documentation (often under tight deadlines), and supporting the creation and adjustment of individualized care plans. This role also manages participant grievances, facilitates team meetings, and identifies opportunities for process improvements. By ensuring adherence to compliance regulations and fostering effective communication among team members, this role plays a critical role in enhancing care quality and operational efficiency within the healthcare setting.

Requirements

What qualifications should you bring to the table? You should bring a combination of relevant education and practical experience. A post-high school education in a health-related field is preferred. You should have at least 2 years of experience in a healthcare setting, with 1 year preferred in working with frail or elderly populations. A strong understanding of healthcare terminology and familiarity with integrated care models, such as PACE, would be advantageous. Essential skills include excellent organizational and multi-tasking abilities, effective judgment for decision-making, and proficiency in business software applications. Strong communication and negotiation skills are crucial for maintaining professional relationships and ensuring compliance across the team.