Clinical Assistant

Company Description

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.

Position Summary

The Clinical Assistant assists the Care Coordinator with non-clinical duties such as handling phone inquiries, assisting with scheduling, obtaining pre-authorizations and completing durable medical equipment (DME) paperwork for providers to sign.

Essential Functions

Answering phone, retrieving and returning voicemails.

Assisting care coordinator/MA's with incoming prescription faxes, processing, documenting and faxing back to the pharmacy.

Assisting with obtaining prior authorization for medications, radiology and DME.

Translate as needed.

Assist staff with scheduling nurse visits for needed vaccines and or depression screenings, FOBT's, etc.

Review forms signed in departments for missing information and have addressed accordingly by Care Coordinator.

Assist in all log tracking duties as time allows.

Perform other job-related duties as assigned.

Required Skills

Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.

The ability to work independently and effectively under pressure.

Demonstrated human relation and effective communication skills also required.

Superior organizational and problem solving skills Computer proficient with Word and Excel.

Ability to learn and utilize EHR.

Strong customer services skills.

Problem solving skills.

Ability to speak Spanish preferred.

Ability to follow direction from multiple providers and supervisors.

Qualifications

Typically requires six (6) months to one (1) year experience.

Mental and physical health sufficient to meet the demands of the position.

Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.

High school diploma or GED.

Additional information

Wellness Pointe is an Equal Opportunity, 'Veteran Friendly' Employer.