Clinical Assistant- Family Practice- Full Time

Clinical Assistant   Family Practice (Full-Time)

Deliver Exceptional Patient Experiences at the Front Door of Care

Family Practice  is seeking a Full- Time  Clinical Assistant  to join our dedicated team serving the Southport, NY location. This role is perfect for someone who enjoys helping people, thrives in a fast‑paced environment, and wants to grow within a respected healthcare organization.

If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact. The Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities

Your Workday:

Full-time position Typical hours:  Mon-Fri 8-5, could be 7am some days 

What You’ll Receive: 

• Up to a $5,000 sign on bonus

• Competitive compensation

• Comprehensive health coverage

• Immediate PTO accrual

• Retirement plan with employer contributions

• Career development and advancement opportunities

• Tuition assistance programs

• Employee wellness and support resources

        Recognized Excellence:

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes 
• America's Best Employers for Healthcare Professionals 2025 - Forbes 
• America's Best Employers for Women 2025 – Forbes

• Family Practice-Southport

• Southport Family Medicine provides comprehensive primary care for patients of all ages, 

  Opportunity to build long-term relationships with patients and families in the Elmira community.

   

  Part of Guthrie's integrated healthcare network, with access to specialty services throughout the system

   

Position Summary: 

Performs duties of a clinical and clerical nature.  Maintains records and  applies knowledge and skills to run a full functioning office for one or more Providers in Clinic.  Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification:

High School Diploma or equivalent.

Experience: 

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must.  Must be dependable, professional, flexible and able to multi‐task.

Essential Functions: 

• Interviews patient to obtain medical history.  
• Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
• Assists provider during exam and treatment.
• Directs patient to examination room and prepares patient for examination and treatment.
• Performs liaison duties between patients, Providers, hospital staff, etc.
• Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
• Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
• Routes patient after exam to proper area for visit completion.
• May be required to do phlebotomy.
• May perform high level disinfection, based on departmental equipment

Other Duties: 

• Answers telephones and schedules patient appointments.  
• Takes messages of a medical nature (requests for prescription refills, test results, etc).  
• Performs other clerical functions as necessary.  
• Exhibits good telephone etiquette.
• Quotes patient self‐pay balances at time of scheduling.  
• Informs patients of their financial obligations.  
• Directs patients to the patient representative for assistance with their account.
• Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
• Assists in maintaining appropriate level of supplies.
• Attends and participates in Department meetings, along with contributing to department/office goals.
• Become familiar with ICD‐9 and CPT coding.
• Cleans, stocks, and prepares exam rooms.
• Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.  
• Assists with obtaining and processing referral and pre‐certification requirements.
• Maintains confidentiality, respect and consideration of patients and others.  
• Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintains equipment according to manufacturer guidelines and clinic policies and procedures.  
• Performs and documents quality control on equipment as required.

Pay ranges from $17.40-$25.66 based off experience

Updated 8.20.25