Clinical Assistant - Westerville Internal Medicine

The Clinical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

• Part-Time


• Monday, Tues, Wed, Less than 19 hours per week. First Shift Hours. 


• Westerville, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.


• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.


• Collaborate with other care team members to address gaps in care (chart prep). 


• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.


• Act as a patient advocate to ensure highest quality of care for our patients.


• Interview patients regarding medical concerns and obtain medical history.


• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.


• Responsible for preparing injections
  
  
  


• Assist in performing routine medical procedures as requested. Including casting, taping, and splinting


• Assisting with Home Exercise Programs.


• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.


• Communicate test results to patients as directed.


• Assist in patient education with related educational tools, periodicals, flyers, and handouts.


• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).


• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.


• Attend meetings and participate in classroom activities as needed.


• All other duties as assigned.

QUALIFICATIONS:

Education, Licensures & Certifications

• Required: High school diploma or GED


• Preferred: Athletic Trainer, State Tested Nursing Assistant (STNA), Emergency Medical Technician (EMT), Phlebotomist , Medical Assistant, LPN, or equivalent clinical background/training. Previous experience as a Patient Service Representative also considered.


• Preferred: Prior experience in Pain Management

Knowledge, Skills & Abilities

• Ability to maintain confidentiality at all times


• Ability to react calmly and effectively in emergency situations


• Ability to interpret and apply guidelines and procedures


• Ability to communicate clearly and document efficiently in an electronic health record


• Ability to efficiently work within an electronic health record


• Self-disciplined, energetic, passionate, and innovative


• Knowledge and understanding of medical practices


• Knowledge of patient care and examination procedures


• Knowledge of medical terminology


• Knowledge of examination, diagnostic, and treatment room procedures


• Knowledge of common safety hazards and precautions to establish a safe work environment


• Skill in assisting in a variety of treatments and medications, as directed


• Skill in taking vital signs


• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public


• Customer service skills; social perceptiveness and service oriented