Clinical Care Coordinator

Job Title:  Clinical Care Coordinator
Location: Darien, CT
Employment Type: Full-Time
Salary Range: Competitive
Department: Resident Care

About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Community Relations Director to become part of our family. We invite you to take your first step toward a rewarding career with us!

Reports To:  Resident Services Director

Summary:  The Clinical Care Coordinator assists the Resident Services Director with all administrative tasks for the Resident Service Department.

Essential Functions:

• Develops RSA staffing schedule in conjunction with the Resident Services Director and inputs into Ulti


• Coordinates entry of nurses schedule into Ulti with Resident Services Designee


• Assembles resident records for new move ins


• Ensures that RSAs are completing 120-day resident assessments related to RSA tasks – prepare packets


• Enter resident service plans (monthly task log) into the Yardi and prompts Resident Services to activate incomplete task log


• Prints RSA assignment sheets from Yardi and provides to staff


• Coordinates family meetings with Resident Services tea using service plan


• Manages supplies including ordering for residents and Resident Services department


• Assists in interview and hiring process in conjunction with RSD- review applications, phone screen, coordinate interview, set up shadowing, coordinates references, assembles paperwork and completes Employee Status Change Form, etc.


• Update communication log, Voice friend, RSA Assignment Sheets and Wellness Number list with new employees


• Conduct pendant and wall alarm checks monthly


• Supports payroll with the daily reviewing of timesheets and entering missed punch forms/vacation requests into Ulti


• Complete payroll for Resident Services team bi-weekly


• Supports RSA performance management by consolidating time and attendance data for RSD


• Other duties as assigned and/or needed including Orientation support, training new Clinical Care Coordinators, etc.

Education/Experience/Licensure- Certification:

• High School education or equivalent required


• Medical Records or Medical Assistant certification preferred

Skills and Abilities:

• Computer skills required- solid knowledge of MS Office


• Organized


• Has sound working knowledge of policies in the Resident Handbook


• Possess excellent communication skills


• Possesses knowledge about the assisted living philosophy


• Demonstrates knowledge of the following Maplewood Senior Living Standards and Practices:
  
  
  
  • OSHA guidelines, e.g., chemicals, personal care products, and items locked
  
  
  • Use of Radios and keys
  
  
  • Nametag and uniform
  
  
  • Proper tracking of punching in and out for Resident Services Staff through Ultipro
  
  
  • Alarm system
  
  
  • Fire safety and elopement
  
  
  • Has the ability to expertly multi-task
  
  
  
  

Compliance & Safety:

• Follows emergency procedures


• Understands the safety practices and procedures

Communication:

• Communicates effectively with supervisor and other staff


• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately

Physical Requirements:

• Physically able to move at least 50 lbs. without assistance.


• Physical stamina and ability to assist residents or lift residents where needed and in emergencies


• Physically able to bend, reach and work in small areas


• Physically able to push and pull, equipment and furnishings


• Physically able to stand and/or sit for extended periods of time

Miscellaneous:

• Represents the community with a positive attitude and pride when interacting with potential residents and families


• Required to work weekends and holidays as assigned


• May be required to work on shifts other than the one for which hired


• May be required to work extended hours up to 16 hours per day


• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses


• Could be subject to hostile and emotionally upset residents due to mental status