Clinical Coordinator

YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we’re proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day!

About Us
Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates, LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care.

Ultimate Care NY is seeking a Clinical Coordinator who is passionate about delivering exceptional patient care and ensuring seamless coordination of healthcare services. This role plays a vital part in maintaining clinical compliance and supporting efficient communication between patients, nursing staff, and managed care plans. Under the direction of the Clinical RN Manager, the Clinical Coordinator will promote efficient client care, coordinate essential healthcare services, and uphold agency clinical compliance.  

Compensation: $21-$25 per hour, based on relevant experience.

Location: 1000 Gates Avenue, Brooklyn, NY, 11221

Schedule: Monday-Friday 9:00AM-5:00PM Onsite

You will:

• Coordinate patient care by interacting professionally and compassionately with clients and nursing staff.
• Facilitate clear communication with managed care plans to support continuity of care.
• Process referrals to medical services, ensuring timely access to necessary care.
• Assist patients in obtaining medical equipment as directed by nursing staff.
• Prepare, mail, and manage patient documentation, including medical records and required forms, while maintaining confidentiality and HIPAA compliance.
• Maintain organized and up-to-date patient records in accordance with healthcare regulations.
• Provide administrative support on departmental projects and other tasks assigned by leadership.
• Act as a liaison between field nursing staff, the Clinical Department, and other internal teams to support smooth operations.

You will have:

• Minimum of 1–2 years of Home Care experience required; experience in a clinical setting is a plus.
• At least two years of administrative experience in a healthcare setting required.
• Experience with HHAeXchange preferred.
• Proficiency in navigating electronic health record (EHR) systems.
• Strong working knowledge of Microsoft Office Suite, including Excel, Word, and Outlook.
• Bilingual proficiency in English and Spanish preferred.
• Strong interpersonal and communication skills to foster collaboration across departments.
• Detail-oriented with a strong focus on accuracy in addressing client needs, resolving issues, and creating a positive client experience.
• High level of customer service, patience, and problem-solving skills.
• Ability to prioritize tasks and manage responsibilities effectively to meet deadlines.

We offer the Ultimate employee perks (literally)!

• Comprehensive Health, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
• Generous paid time off, sick time + more!\

Why Choose Us?

At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.