Clinical Coordinator

We Value Your Career at Careline
We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.

Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.

We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.

Become part of the Careline Family!
Join us in our mission
To Serve Together, Provide Value, and Deliver Exceptional Care

Exceptional Benefits:
Medical, Dental and Vision Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan
Cutting Edge Technology
Responsibilities
As a Clinical Coordinator you will be responsible for following through on all provider orders and needs, patient intake interviews, patient visit notification, diagnostic test ordering and results management, and aiding patient’s caregivers, home health agencies, hospices, post-acute providers, pharmacies and other medical providers. In this role you will:
Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries
Maintain accurate and organized filing systems
Conducts new patient intakes and sets program expectations with patients and caregivers
Serve as a resource person regarding available health and social services and resources to the patients, caregivers, office staff and providers
Receive and review all diagnostic testing results either by phone or fax. If by phone, you will read back and verify the information to ensure it has been correctly recorded
Follow through with the coordination of provider orders. This may include but is not limited to coordinating home healthcare or hospice service, delivery pharmacy, portable diagnostics, home medical equipment, social services, chaplain services, caregiver support services and laboratory service.
Communicate with patients and families, including answering program telephones, triaging patient needs and communicating this information to the providers in a timely manner
Receive and review incoming and outgoing patient information correspondence and determine proper action
Maintain patient medical records
Work in a fast-paced environment that requires multi-tasking abilities

Required Qualifications
High School Diploma or GED
Registered Medical Assistant or Certified Nursing Assistant
Complete required work daily
Cope with work involving ill, disabled, and terminal patients
Problem solving skills
Excellent observation, verbal and written communication skills

Desired Qualifications
One (1) year of experience working in a healthcare setting
Familiarity with Aprima Electronic Medical Record (EMR) system

Location
Home Office: 801 Rosehill Road, Jackson MI

Hours
Office hours: 8:00 AM – 5:00 PM, Monday through Friday

Background Screening
Careline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer
Careline Health Group is an equal opportunity employer. %31397777% %%medinfo%%