If you are looking for... a company that is patient-focused, provides the highest quality of care, family-oriented working environment with a non-corporate feel, managers and leadership who truly listen and follow up, teamwork, recognizes a job well done... YOU'RE IN THE RIGHT PLACE!
Paradigm Health is an exciting Indiana-owned company that brings a new "Paradigm" to Home Care. Our culture is fresh, exciting and progressive to afford our team members a fulfilling work experience. We are looking for the best of the best; team members who are driven, compassionate and take pride in the quality of their care and services. This is a great opportunity for the right candidate. Paradigm Health is expanding rapidly throughout Indiana and you could be our next great team-member!
Our mission to become the 'Employer of Choice' has led up to wining a 'Top Workplace' Award by the Indy Star for the past 6 years, and we are not finished yet!
Job Description
- Hospice Clincal Coordinator Assistnat
- Schedule: Monday-Friday 8:00 am - 5:00 pm, in office daily
- Demonstrate commitment to the Paradigm Health mission, vision and core values
- Manage Hospice Medical Records blast for your team and follow up on all requests in a timely manner including providing feedback to team member when requests are completed.
- Complete all routine plotting duties and incoming plotting requests as needed and in a timely manner.
- Manage all DME orders, pick-ups and follow-up requests as needed in a timely manner.
- Call funeral homes daily on any previous day patient deaths and follow death certificate physician verification process.
- Order x-rays & labs as requested.
- Fax documentation for respite stays and moves as requested.
- Serve as support for business development and field clinicians as needed.
- Process post care coordination documents and update flags in patient charts.
- Obtain and upload Home safety eval and emergency plan and upload to chart
- Processing signed Hospice Non-Covered Items Addendum
- Answer large amounts of incoming calls from patients, families and referral sources and show professionalism and competency in assisting and/or directing calls to the appropriate department.
- Phone etiquette: Demonstrate excellent customer service and communication skills, maintaining a high level of professionalism and working to establish a positive rapport with every call.
- Manage full code plotting/follow up and process advanced directives, obtaining provider signatures, faxing to appropriate care team and uploading to chart.
- Print aide and nurse visit notes weekly for facility patients.
- Daily printing of consents, POA, and DNR paperwork following previous day admissions for nurse to put in facility binder.
- Other duties as assigned
Benefits
- Competitive salary
- Excellent PTO program
- 136 hour of PTO in your first year
- Birthday PTO
- Community Volunteer Program
- 401k match program
- Every Friday is payday!
- Great team environment!
Requirements
1 year of office/admin experience strongly preferred.
Experience answering phone calls required.
Experience providing a high level of customer service required.
Experience with Microsoft Office Suite required.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
We hope to speak with you about the rewarding nature of hospice! We believe you will thrive in the positive enviroment and support here at Paradigm Health.
Paradigm Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law
This position is an at-will employment opportunity. This means that employment may be terminated by either the employee or Paradigm Health at any time, for any reason or no reason, with or without notice.
I consent to receive recruiting/information text messages from Paradigm Living Concepts, LLC d/b/a Paradigm Health. I am aware that message frequency will vary and that Msg & data rates may apply. I confirm that I understand I can respond "STOP" at any time to cancel, or "HELP" at any time for help
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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