Clinical Coordinator- Interfacility Transportation

The Clinical Education Coordinator is responsible for planning, coordinating, and delivering clinical education and competency training for all Ground Transportation personnel. This role ensures staff maintain required certifications, clinical competency, and compliance with regulatory and accreditation standards.
 

The Clinical Education Coordinator works closely with the Director of Ground Transportation, Medical Director, and operational leadership to identify educational needs, support quality improvement initiatives, and promote safe, evidence-based patient care.

Key Responsibilities

Education and Training

• Develop, implement, and maintain structured education and competency training programs for all Ground Transportation personnel, including Paramedics and EMTs.
• Proactively identify educational needs, clinical skill gaps, and training opportunities to ensure staff maintain high levels of clinical competency.
• Maintain a rolling training calendar scheduled at least three (3) months in advance to ensure consistent delivery of continuing education, skills validation, and required training.
• Submit the training calendar to the Director of Ground Transportation for review and approval, and update as necessary based on operational needs, protocol updates, regulatory requirements, and quality improvement findings.
• All training plans, educational materials, and training initiatives must receive prior approval from the Director of Ground Transportation before implementation.
• Conduct a minimum of one (1) structured training sessions per month for day and night shifts. Ensuring all personnel receive the same information. Training sessions may include lectures, protocol updates, case reviews, skills labs, simulation exercises, and competency validations.
• Coordinate and conduct hands on clinical skills training and competency validation for all Paramedics and EMTs, ensuring staff remain proficient in critical patient care procedures and equipment usage.
• Ensure staff maintain competency in clinical skills including airway management, medication administration, cardiac monitoring, patient assessment, and advanced transport equipment.
• Utilize chart reviews, case reviews, quality improvement findings, and protocol updates to identify areas requiring additional education or remediation.
• Participate in ride alongs or field observation when appropriate to evaluate clinical practice and identify additional training needs.
• Maintain accurate documentation of training attendance, competency validations, and continuing education activities.

Quality and Performance Improvement

• Demonstrate proficiency in the EPIC electronic health record system and maintain knowledge of workflows specific to Ground Transportation operations.
• Assist leadership, Billing, Quality Improvement, and Risk Management, with questions related to transport documentation within EPIC.
• Perform chart reviews within EPIC to evaluate documentation quality, identify education opportunities, and support quality improvement initiatives.
• Provide guidance and support to Paramedics and EMTs regarding proper EPIC documentation practices.
• Work collaboratively with the Operational Control Center (OCC) to address EPIC related workflow questions and documentation processes related to Ground Transportation services.
   

Operational and Supply

• Assist the Director of Ground Transportation in maintaining oversight of medical supplies, medications, and training equipment used by the Ground Transportation department.
• Assist with monitoring inventory levels and support the ordering and restocking of medical supplies, medications, and clinical equipment as directed by the Director of Ground Transportation.
• Help maintain organization of training equipment, simulation materials, and clinical education supplies required for hands on training.
• Assist in ensuring equipment used for training and patient care is maintained in proper working condition and available for operational readiness.
• Communicate any supply shortages, equipment issues, or replacement needs to the Director of Ground Transportation.
   

Additional expectations:

• Maintaining proactive planning and development of training programs and schedules.
• Delivering education sessions and competency validations on a consistent basis.
• Maintaining accurate records of training completion, certifications, and competency validations.
• Ensuring all personnel maintain required certifications and clinical competency.
• Providing a monthly education report to the Director of Ground Transportation summarizing:
• Training sessions conducted, Skills labs or competency validations completed, Attendance records, Upcoming training scheduled for the next 90 days, Any identified educational gaps or remediation needs, Perform audits on operations and practice, Assist with action planning and follow through for performance improvement initiatives in the department.
• Serves as a “subject matter expert” in EPIC and supports the documentation in the department.
• Assist the Director of Ground Transportation for meeting operational needs in the department.
  
   

Experience

• 1-3 years of Critical Care experience required.
• 1-3 years of Clinical Education experience preferred.
   

Education

• High School Diploma/GED required.
• Bachelors Degree preferred.
   

Licenses

• Florida Registered Nurse License OR Florida Critical Care Paramedic License required.
   

Certifications

• NIH Stroke Scale Certification required within 30 Days of hire.
• AHA - Basic Life Support Provider required.
• AHA - Advanced Cardiac Life Support required. 
• AHA - Pediatric Advanced Life Support required. 
• AAP - Neonatal Resuscitation Prog. ESS required.  
• Trauma Nurse Core Certificate OR Prehospital Trauma Life Support required.   
• AACN - Critical Care RN - Adult preferred.