Clinical Director

Our Mission and Values:

At Reach, we are committed to assisting adults with developmental disabilities reach their full potential toward independence, self-determination, and happiness at home, at work, and in their community. The Clinical Director is a leader in advancing this mission by modeling and upholding our core values: honesty, compassion, inclusion, collaboration, learning, accountability, leadership, and integrity.     

Key Responsibilities:

Leadership & Supervision

• Directly supervises: Director of Nursing, Program Management Team, Human Rights Coordinator, and Quality Assurance Specialist (QAS)
• Oversees management of all programs, including individual services, finances, staff supervision, and environmental maintenance
• Coordinates and leads weekly Managers’ Meetings in collaboration with the President
• Conducts supervision and annual evaluations for Program Directors, Assistant Program Directors, Human Rights Coordinator, and Director of Nursing
• Approves payroll and timecards for program management and monitors overall budget compliance, including clinical expenditures

Clinical Oversight

• Serves as the primary clinical liaison with the Department of Developmental Services (DDS), families, and partner organizations
• Develops and implements evidence-based behavior support plans and targeted strategies aligned with Positive Behavioral Supports (PBS) and REACH’s standards of excellence
• Coaches program managers in crafting Individual Service Plan (ISP) assessments, goals, and PBS strategies
• Reviews intake referrals, meets prospective individuals and families, and assesses program site readiness
• Ensures PBS framework is embedded across the organization, including person-centered behavioral approaches and operationally defined outcomes
• Provides direct training and ongoing clinical support to staff on Applied Behavior Analysis (ABA) and PBS methodologies
• Chairs the PBS Leadership Committee and the Medication Treatment Plan Committee

Program Development & Representation

• Leads strategic development of innovative programming to expand service offerings 
• Represents REACH at Plymouth Area Provider Meetings and Regional Training Initiatives
• Acts as agency spokesperson at DDS risk and clinical review meetings
• Acts as program management in cases of vacancy of Program Directors

Data Analysis & Quality Assurance

• Reviews and analyzes data from QAS reports, site visits, and internal audits
• Monitors agency-wide fidelity to PBS practices, utilizing multi-tiered data systems and outcomes-based interventions
• Designs and applies assessment tools to evaluate training effectiveness and clinical practices
• Oversees the distribution, collection, and evaluation of internal satisfaction surveys
• Chairs all medical tracking review sessions in collaboration with the Director of Nursing
• Ensures consistent application of treatment integrity and evidence-based intervention across all programs

Administrative & Compliance Duties

• In partnership with the President and HR, leads hiring and onboarding for Program Directors and Assistant Program Directors
• Collaborates on the development and revision of agency and personnel policies
• Oversees and finalizes investigations, ensuring training and follow-up measures are implemented
• Serves as the agency’s CORI, Fingerprint, and DPPC Compliance Officer
• Participates in agency-wide fundraising efforts

On-Call Responsibilities

• Participates in 24-hour Emergency On-Call Rotation and provides backup as needed for clinical leadership

Qualifications

• Education: Master’s Degree in Psychology, Human Services, Applied Behavior Analysis, or a related field
• Certification: Board Certified Behavior Analyst (BCBA) highly preferred

Experience:

• Minimum of 5 years of clinical experience supporting adults with developmental delays, communication disorders, and/or autism spectrum disorders
• At least 5 years of training and experience in functional behavior assessment, treatment planning, clinical supervision, and staff development

Skills:

• In-depth knowledge of PBS frameworks and behavioral intervention models
• Strong leadership, communication, problem-solving, budgeting, and analytical skills
• Proficient in data systems, Microsoft Office Suite, MA Virtual Gateway
• Excellent verbal and written communication abilities