Clinical Education Manager

Clinical Education Manager – Immunology

Company: Cycle Vita – Patient Support Hub

Location: Within or around the Midwest/Central United States, A reasonable distance to major metropolitan area. This is a full-time position with some travel, based on patient needs, projects or business needs (approximately 25%).

The opportunity

Cycle Pharmaceuticals are recruiting for a field-based healthcare professional (Registered Nurse) to join our growing Patient Support hub - Cycle Vita, as a Clinical Education Manager for Immunology. In this position, you’ll work closely with healthcare professionals, patients/caregivers, clinical institutions, specialist pharmacies and internal teams, to provide education and advice and ensure every patient receives the highest level of support on their treatment journey.

Our Company 

At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

Our core focus areas include rare metabolic, immunological, and neurological genetic conditions and oncology. We improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice.

Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma

What you will be doing: 

• Deliver patient motivational interviewing programs, sharing insights with the executive leadership team.


• Maintain an effective call schedule for patients and HCPs, meeting performance goals.


• Guide patients and caregivers through reimbursement and financial support options.


• Support smooth therapy transitions to Cycle products, including new starts and switches.


• Provide specialist training on our Sajazir product providing support in-person at patient’s homes and clinics or remotely via the phone/video/app.


• Act as a Patient Concierge, building strong relationships with patients/caregivers and promoting treatment adherence and check ins.


• Partner with Rare Disease Account Managers to introduce new HCPs to Cycle Vita services.


• Respond quickly to patient and office inquiries with a compassionate, customer-first approach.


• Represent Cycle Vita at patient support events and relevant industry conferences.

Skills and experience that will help you to succeed in this position:

• Bachelor’s degree in nursing and/or related field.


• Proven experience of clinical practice or biotech/pharmaceutical industry experience.


• Prior injection training experience. 


• Current nursing license in good standing in assigned state(s); potential compact licensure.


• Experience working in the Immunology therapeutic space.


• Good understanding of patient access, hub services, specialty products in rare disease space, reimbursement, adherence programs and patient assistance programs.


• Strong case management background with skills to liaise with all areas of patient support services and capacity to assist patient/caregiver with prescribed therapy and provide clinical training.


• Individual must possess and portray strong emotional resilience, a positive attitude, exceptional listening skills, and strong verbal and written communication skills to work with internal and external customers.


• Bilingual would be preferred but is not essential for this position.

What can we offer to you

This role will be homebased but some travel, up to 25% of the time, to attend team meetings or support patient activities may be required. We have an agile work policy which allows employees flexibility to set their schedule and plan their day to meet the business needs.

In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:

• Competitive salary based on experience


• A collaborative high performing work environment


• Performance based bonus


• Opportunity to join a fast growing and ambitious business


• 100% employer paid membership for Private Health Insurance


• Life Insurance


• 401k plan

Diversity and Inclusion statement:

At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives.

We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.