Job Summary
We are seeking a friendly and service-oriented Clinical Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet clients as they arrive, book appointments, answer phone calls, and verify insurance information. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.
Responsibilities
- Greet clients as they arrive and provide an excellent client care experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including releases of information
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of clients throughout their services
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to client care
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
About Parity Wellness
Who We Are
Located in St. Paul, Minnesota, Parity Wellness is an outpatient co-occurring disorders clinic. We are here to support you wherever you are in your recovery journey.
We provide individualized treatment for adults who experience problematic substance use and co-occurring mental health issues.
Our goal is to address the health and well-being of our clients to improve overall wellness.
A compassionate community
We believe a supportive and understanding environment is vital to the recovery process. With that comes valuing and being inclusive of a diverse population. Being culturally competent is an important principle to all our staff. All are welcome through our doors here!
Our Mission
To promote recovery and improve the care and treatment outcomes for persons with substance abuse disorders through support, advocacy, education, and services.
It is the mission of PARITY WELLNESS to provide individualized treatment for adult men and women who experience substance use and co-occurring mental health issues and improve their health, wellbeing, and quality of life.
To ensure quality care, PARITY WELLNESS will develop a written, indexed program policies and procedures manual to maintain compliance with licensing requirements under Minnesota statutes and rules and make it immediately accessible to staff, consumers of services and other authorized parties.
Our Vision
We envision a recovery community where all people can achieve health, wellness, and self-sufficiency through a comprehensive, holistic, community-based service delivery system, while encouraging all stakeholders to promote and support recovery.
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