Clinical Homeless Outreach Specialist - Carls

Description

About Interfaith Community Services: 

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.  

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.   

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Clinical Homeless Outreach Specialist role, you'll work in collaboration with the Carlsbad Police Department’s Homeless Outreach Team (HOT) unit to address the issue of homelessness in Carlsbad. The HOT team is a unique police outreach effort that connects homeless individuals with needed services in a focused effort to end homelessness. This position will spend approximately 90% of the time conducting outreach in the field and working side-by-side with law enforcement. The reminder of the time will be spent conducting case management services, conducting documentation and attending meetings as required. 

• Conducts outreach and engagement with individuals experiencing homelessness within the City of Carlsbad 
• Facilitates acceptance of placement or other services that support and stabilize individuals moving from street to service 
• Develops trusting relationships with individuals and families experiencing homelessness 
• Utilizes motivational interviewing techniques to understand, assess, and shift the individual’s stage of change 
• Helps stabilize individuals by linking them to appropriate resources such as housing, medical, mental health, addiction and recovery services, food, clothing, transportation, employment, Social Security Disability, mainstream benefits and other financial resources based on the client’s individualized plan 
• Advocates to remove system barriers and to help individuals achieve their stated goals 
• Works collaboratively with Carlsbad HOT, other service providers, and community partners to identify homeless individuals in need of case management services 
• Completes accurate and thorough documentation in a timely manner for each program participant, and provides required reports 
• Participates in case management meetings, staff meetings, trainings, conferences, program evaluation, and program development as appropriate 
• Performs additional duties as assigned 

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• Master's Degree, required
• Must be currently registered with the State of California as an Associate Clinical Social Worker (ACSW), Associate Marriage and Family Therapist (AMFT), or Associate Professional Clinical Counselor (APCC) 
• 1+ years of experience working in a Social Services, Nonprofit or related setting, required 
• 1+ years of providing case management or behavioral health service, required 
• Must have completed a minimum of 2000 qualifying hours under a licensed supervisor 
• Ability to obtain BBS licensure within 6 months of hire 
• Experience working with severely mentally ill, medically fragile, and homeless population, required 
• Bilingual (English/Spanish), preferred 

SKILLSETS / ADDITIONAL REQUIREMENTS 

• Ability to establish and maintain professional boundaries with clients 

• Ability to identify problems, and research and recommend solutions 

• Demonstrated strong working knowledge of resources in North County San Diego 

• Must have excellent written and verbal communication skills 

• Must be highly organized and demonstrate attention to detail 

• Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints 

• Demonstrated experience working with a collaborative team 

• Working Knowledge of MS Office (Word, Excel, and Outlook)  

WORKING CONDITIONS / PHYSICAL REQUIREMENTS 

• Must be able to perform work in both indoor and outdoor settings 

• Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis 

• May be subjected to adverse conditions, including contact from hostile people 

• Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.) 

• Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather 

• Occasionally lifts, carries and balances objects weighing up to 30 pounds 

• Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies 

• Prioritizes and multi-tasks work and projects requiring good memory , concentration and analytical thinking 

• Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace 

• Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socioeconomic backgrounds and origins 

• The noise level in the work environment is usually low 

Location: Onsite/Carlsbad

Salary: $70,000-$80,000

Hours: Monday- Friday, 8am-5pm

EMPLOYMENT BENEFITS

· Paid Time Off

· Paid Holidays – 13 scheduled

· Flexible Work Schedules

· Medical, Dental, and Vision Insurance

· AD&D / Group Life Insurance

· Flexible Spending Accounts – Medical and Dependent Care

· Matched 401(k) Retirement Plan

· Early Release Days!

· Work Anniversary Bonuses

· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility

· Employee Assistance Plan (EAP)

· Home Ownership Assistance Program

· Casual Work Environment

· Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.