Clinical Lab Assistant II Non-Phlebotomist - Microbiology Lab - Per Diem

Description

Wage Range: $25.62 - $39.18 per hour

1. Answer and navigate calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices.
2. Use the laboratory information system or other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring and timely manner.
3. Keeps accurate records of all calls and both written and verbal requests; provides call statistics to department management.
4. Acts as a resource to co-workers, clients and patients for general lab questions and directs any complex technical questions to the appropriate personnel.
5. Performs other duties as assigned.

• High school diploma or equivalent
• 3 years of experience working in a clinical laboratory role
• Certification from an approved laboratory-training program with successful completion of a required internship preferred, or relevant work experience
• Medical Terminology

• Previous training and competence in dealing with unique needs in the range of customer service situations with clinicians and their office staff.
• Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria.

• Washington Paid Sick Leave (WPSL)
• Participation in 457(b) retirement plan
• Free parking
• Cafeteria & Gift Shop Discount

This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.