Clinical Liaison - Long Term Acute Care

The LTACH Clinical Liaison is responsible for transitioning patients from the acute care environment to Mosaic LTACH, St. Joseph. The Clinical Liaison will advocate for referred patients in the pre-admission process by collaborating with discharge planners to assess patient needs. The CL will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, the CL will coordinate care plans with physicians and families. Additionally, the CL will assist in the facilitation of patient transfers and address barriers to admission. The CL will develop and maintain new and current relationships with various areas of Mosaic Life Care Hospital, Clinics and PAC providers. This position reports to the LTACH President.

• Assesses potential patient's condition and past medical history and obtains appropriate documentation to support the appropriate post-acute care eligibility.
• Knowledgeable of payor coverage requirements pertaining to LTACH criteria.
• Provides an overview of the appropriate post-acute care service.
• Communicates with hospital staff to establish a coordinated plan of care that reflects the appropriate post-acute care service to meet the patient's needs.
• Collaborates with the attending physician and care management team to effectively manage the hospitalized patient and ensure that transfers to LTACH are expedited as soon as possible.
• Maintains a strong understanding of LTACH criteria to serve as a consultant to other professionals and referral sources by providing clinical expertise. Consults and collaborates with physicians as appropriate.
• Assists in planning and executing educational offerings for physicians, case management, hospital staff and community regarding LTACH services.
• Participates in committees as assigned
• Acts as liaison between hospital and physicians to resolve problems, provide information, and maintain positive relationships.
• Follows all applicable federal and state regulations, including HIPAA, compliance and employment regulations. Complies with all Care Management and Mosaic Life Care policies and procedures.

• Graduate from school of nursing. - Preferred

• 3 Years - Clinical experience in post-acute care - Required
• 3 Years - Relevant Healthcare Marketing/Liaison Experience - Required
• Knowledge of Post-Acute Care Landscape - Required

• Registered Nurse (RN) - State Licensure/Or Compact State Licensure - State Licensure/Or Compact State Licensure in state, depending upon designated work location - Preferred within 90 Days
• Basic Life Support (BLS) - Preferred within 90 Days
• Advanced Cardiac Life Support (ACLS) - IF working in an inpatient area in which ACLS is required - Required within 90 Days

• intermittent to area PAC providers and clinics - Required

Essential Technical/Motor Skills

• Hand/eye coordination; good hearing; computer skills/telephone skills, ability to read, write, and speak clearly.

Interpersonal Skills

• Must be able to teach, provide accurate and concise information, answer questions, demonstrate excellent leadership skills, maintain positive relationships with multiple customers, motivate and persuade others.
• Excellent verbal and written communication skills including sensitivity to other cultures, ethnicities and diverse backgrounds.

Essential Physical Requirements

• Physical requirements include standing, walking, and fine motor skills; reach for items; bend, squat, sit, and climb stairs.
• Sufficient strength and mobility to sit for long periods of time (depending on assignment).
• Ability to drive to various locations in and around the service area.

Essential Mental Abilities

• Critical thinking skills, problem-solving skills, negotiating abilities.
• Capable of determining appropriate response to emergency situations.
• Ability to focus and concentrate in order to correctly perform tasks despite numerous distractions and interruptions.
• Ability to maintain professional demeanor to communicate and interact with patients, customers and team members.

Essential Sensory Requirements

• Appropriate functional vision, hearing acuity, and smell.

Exposure to Hazards

• Driving to and from various locations for the purpose of coordinating patient care/collaboration and outreach.
• Respiratory exposures for airborne pathogens.
• Exposure to infectious pathogens.
• Exposure to physical hazards.
• Frequent contact with water/soap/detergents.

Other Skills and Abilities

• Excellent skills in conceptual thinking, listening, problem resolution and planning
• Demonstrated leadership skills
• Excellent organizational skills.
• Proficient computer skills including Office applications and electronic medical records.
• Knowledgeable about issues related to chronic illness.
• Must have access to transportation, which will allow for timely scheduled visits.