Clinical Liaison - Respiratory Therapist

Handi Medical | Minnesota’s Best Bronze Medal Winner in Medical Supplies 

Do you have what it takes to join a Top Workplace in Minnesota? Handi Medical is proud to be recognized for both excellence and culture. Visit our career site to learn more about our culture and team. 

Position Details 

• Pay: $36–$45 per hour


• Schedule: Full-Time, Monday–Friday, 8:30 AM–5:00 PM


• Location: In-person

SUMMARY

The Clinical Liaison is a respiratory therapist who provides expert respiratory care and clinical support to customers, referral sources, and internal staff while serving as a key partner in the organization's referral development and business growth efforts. This role combines advanced clinical expertise with relationship-building to ensure exceptional patient outcomes and strengthen partnerships with healthcare providers.

ESSENTIAL FUNCTIONS

• Sets up, educates, delivers, monitors and troubleshoots customers on PAP therapy (CPAP/BiPAP), ventilators, heated humidity to trach, oxygen therapy, nebulizers, and other respiratory equipment, including mask fittings and therapy compliance reviews


• Determines the most appropriate respiratory care solutions and coordinates services with physicians, nurses, case managers, and other healthcare providers


• Assists referral sources with documentation requirements, insurance guidelines, orders, and other clinical documentation needed for service delivery


• Partners with the sales team through joint customer visits, presentations, and educational events to support growth in respiratory and home medical equipment referrals


• Develops and maintains strong relationships with physician offices, hospitals, clinics, sleep labs, discharge planners, and referral coordinators and other referral sources to support respiratory and home medical equipment services


• Serves as the clinical expert for respiratory therapies, providing education and support to customers, referral sources, and staff on the proper use and maintenance of home medical equipment and supplies


• Assists walk-in customers with equipment, supplies, and services


• Maintains accurate clinical records, utilizes electronic device monitoring systems, and participates in audits to ensure complete and compliant documentation


• Stays current on new products and collaborates with purchasing on inventory selection and management

QUALIFICATIONS

• Must be licensed or registered to practice respiratory care in the states of Minnesota and Wisconsin or be able to obtain licensure


• Two-years related experience required


• Must meet continuing education requirements for ongoing professional development as defined by the state licensing board for renewal of license


• Ability to work independently, trouble shoot issues and formulate solutions


• Must possess a valid driver’s license


• Must have and maintain a clean driving record


• Must have the ability to safely operate a motorized vehicle


• Must be 18 years of age or older


• Excellent verbal and written communication skills


• Excellent interpersonal and customer service skills


• Excellent organizational skills and attention to detail


• Excellent time management skills with a proven ability to meet deadlines


• Proficient with Microsoft Office Suite or related software


• General working knowledge of computer systems


• Maintains a professional image at all times while demonstrating commitment to our mission and values

Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!

PHYSICAL REQUIREMENTS

• Ability to walk and stand up to 6 hours per day


• Ability to lift up to 10 pounds frequently


• Ability to lift and push up to 50 pounds occasionally


• Ability to drive up to 4 hours per day


• Ability to wear personal protective equipment as needed