Clinical Manager Field Nurse Assessor (Home Care)

About us:

Empowering Health, Enriching Lives: True Care’s Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow. 

Location: Brooklyn, NY 11218 

Schedule: Monday-Friday 9 am-5 pm

Job Summary: Reporting to the Director of Nursing, the Clinical Manager for Field Nurse Assessors will oversee the clinical quality, compliance, and performance of nurse assessors conducting in-home evaluations. This role ensures high standards of patient care, accurate clinical assessments, regulatory compliance, and effective coordination between clinical staff, patients, and administrative teams. The Clinical Manager provides leadership, training, and quality oversight to support safe, patient-centered home care services.

Responsibilities:

Clinical Oversight & Quality Assurance

• Supervise and support field nurse assessors conducting in-home patient assessments


• Review and validate clinical assessments, care recommendations, and documentation


• Ensure compliance with state, federal, and payer regulations (e.g., Medicare, Medicaid, insurance guidelines)


• Monitor clinical outcomes and implement quality improvement initiatives


• Address clinical escalations, complex cases, and patient safety concerns

Staff Leadership & Development

• Hire, onboard, train, and mentor field nurse assessors


• Conduct performance evaluations and provide coaching and corrective action as needed


• Ensure clinical competency and continuing education compliance


• Foster a culture of accountability, professionalism, and patient-centered care

Operational & Administrative Management

• Coordinate field staff scheduling and coverage to meet service demands


• Collaborate with intake, care coordination, and administrative teams


• Ensure timely completion and submission of assessments and reports


• Participate in audits, surveys, and accreditation processes

Patient & Family Engagement

• Serve as a clinical resource for patients, families, and caregivers


• Support resolution of patient concerns and complaints


• Promote compassionate, respectful, and culturally sensitive care

Compliance & Risk Management

• Maintain adherence to DOH, Joint Commission and other agency policies and procedures


• Identify and mitigate clinical risks


• Ensure accurate, complete, and timely clinical documentation
  
  

Qualifications:

Required 

• Active NYS RN license in good standing


• Minimum 3–5 years of clinical nursing experience


• Experience in home care, home health, or community-based nursing


• Prior leadership, supervisory, or management experience


• Strong knowledge of clinical assessment standards and documentation

Preferred

• Bachelor of Science in Nursing (BSN) or higher


• Experience managing field-based or remote clinical teams


• Knowledge of Medicare/Medicaid home care regulations


• Case management or utilization review experience

Skills & Competencies

• Strong clinical judgment and decision-making skills


• Excellent communication and leadership abilities


• Organizational and time-management skills


• Ability to work independently and manage remote teams


• Proficiency with electronic health records (EHR) and clinical software

Work Environment

• Combination of office-based and field oversight


• Travel required for staff supervision, audits, and patient-related concerns


• Flexible schedule may be required to support field staff needs

Physical Requirements

• Ability to travel to patient homes and staff locations as needed


• Ability to sit, stand, and use computer systems for extended periods

Benefits:

• Health, dental, and vision insurance


• 401(k) with company match


• Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
  


• Professional development opportunities


• Mission-driven work in an innovative healthcare space