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Clinical Manager Grievance - Correctional Health

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Job Description - Clinical Manager Grievance - Correctional Health

PRIMARY PURPOSE

Responsible for managing a designated program by providing program design, implementation, and evaluation of program initiatives.

MINIMUM SPECIFICATIONS

Education

  • Graduate of an Accredited Nursing School. Bachelors of Science in Nursing required.

Experience

  • Minimum of three (3) years of nursing experience.

Certification/Registration/Licensure

  • All must have a current, valid RN license or temporary RN license from the Texas Board of Nursing; or, a valid Compact RN license.
  • All must have current Basic Life Support Certification, must be from one of the following:
    • American Heart Association
    • American Red Cross
    • Military Training Network

Required Tests for Placement - None

Skills or Special Abilities

  • Must be able to communicate effectively both orally and in writing with all levels of staff, management, physicians, and external contacts in publishing, professional associations, universities, hospitals.
  • Must have demonstrated expertise in critical care nursing including cognitive knowledge and writing skills.
  • Must be organized and detail oriented, capable of working independently and with recently graduated RN's.
  • Must have an ability to develop and sustain program initiatives, and promote the program through public speaking and service with various professional organizations.
  • Must be able to manage a departmental budget.
  • Must demonstrate patient centered/patient valued behaviors.
  • Advanced knowledge of current professional and health care issues and nursing practice.
  • Working knowledge in project management.
  • Knowledge of necessary administrative duties to organize, maintain, and optimize access information.
  • Proficient in data management.
  • Maintains a level of clinical knowledge appropriate for the practice environment served.- Skill in collection and analysis of data.
  • Ability to provide leadership and motivation to others.
  • Ability to present information of ideas concisely, accurately, and clearly verbally and in writing.
  • Ability to delegate tasks appropriately, with consideration for educational level, age, and developmental stage of employee.
  • Ability to exercise appropriate judgement in decision-making and problem solving; seeks help promptly as necessary.
  • Ability to grasp new ideas, complete tasks with minimal supervision, prioritize, organize or re-organize work, and manage time efficiently.
  • Ability to identify, assess, and escalate system-level issues and patient safety risks.

Responsibilities

  • Manages the department programs to ensure the center's verification and designation are met for outreach education and injury prevention. Provides program design as needed.
  • Implements, monitors, evaluates, and reports on details regarding the education programs and injury prevention to the designated Committees.
  • Serves as a program and community Liaison and resource person performing public speaking and education, etc. that support the missions, goals, and objectives of the specialty program and Parkland while establishing and cultivating positive working relationships to maximize interactive cooperative relationships.
  • Maintains a database for all related regulatory, outreach educational, and injury prevention programs as needed. Ensures data integrity through clinical review and verification of medical records.
  • Assists with developing, revising, and monitoring annual goals, objectives, and budget, that support the overall missions and objectives of the department and Parkland.
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