Clinical Manager - Pediatrics

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

The Clinical Manager is responsible for administering, directing, planning and coordinating clinical staff. Supervises the clinical staff including Registered Nurses, Licensed Practical Nurses and Medical Assistants. Works collaboratively with the physicians to ensure high quality, cost effective and accessible patient care services.

Responsibilities :
Oversees the management of daily operations of the assigned medical offices/departments.
Manages personnel and /or activities of the assigned medical office(s)/departments including, but not limited to, interviewing, hiring, training, counseling, evaluation, disciplining and terminating in conformance with organizational policies and procedures.
Works with the physician's in patient care quality improvement and Medical Home initiatives including gaps in care and department metrics.
Develops and administers office pediatric policies and procedures in a consistent and timely manner.
Develops clinical guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.
Evaluates the clinical competence of the clinical staff and completes initial and annual competencies.
Mentors the clinical staff to stimulate professional development and professional growth.
Identifies, analyzes and resolves work related problems and issues.
Coordinates the development and review of operating budgets for assigned medical offices / departments. Monitors compliance with established approved budgets, ensuring effective staff and resource utilization.
Monitors use of medical supplies, keeping supplies current with medical trends.
Manages relationships with outside vendors to ensure contract compliance and effective levels of support.
Oversees office billing procedures, including but not limited to, patient registration, encounter processing and reconciliation, and charge entry. Works collaboratively with the Billing Department managers and staff to ensure timely and accurate bill processing and payment.
Maintains the Medical Office facility. Oversees and recommends improvements including renovations, expansion and purchase of equipment.
Works collaboratively and actively communicates with other Departments and administrative personnel to ensure maximum organizational efficiency and productivity.
Responds to patient concerns. Promotes quality patient care and service.
Ensures patients' follow-up phone calls are made in a timely manner.
Collects data, prepares reports, analyzes statistics and budget reports, and answers correspondence as needed.
Oversees the Vaccine for Children Program and ensures compliance with all State requirements and regulations are met for Department of Health site visits.
Oversees all POC testing performed in Pediatrics and ensures Quality Control and Manual Test logs are maintained for CLIA inspections.
Serves on organizational committees and attends management meetings as requested.
Participates in professional development activities.
Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program.
Manages assigned projects as directed. Performs other duties as requested.
Education, Certification, Computer and Training Requirements:

RN with current New York State License with 3 or more years of managerial experience
Prior hospital experience in Pediatrics and or large group practice managerial experience preferred.
Strong computer skills, previous EMR experience preferred.

Pay Range:

$117,300 - $140,000

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment
Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
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