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Clinical Manager - Washington DC/Baltimore

Job Description - Clinical Manager - Washington DC/Baltimore

Territory: Washington DC/Baltimore



Position Overview

The Clinical Manager is a field-based leader responsible for driving clinical adoption, education, and utilization of advanced medical technologies across urology and critical care settings. This individual partners cross-functionally with commercial leadership to support territory growth through hands-on procedural support, clinical training, and strategic account development.



This role requires a strong clinical foundation, the ability to influence physician stakeholders, and a high level of autonomy in managing a geographically diverse territory.



Key Responsibilities

Clinical Support & Case Coverage

  • Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments

  • Serve as the primary clinical expert during evaluations, trials, and product adoption phases

  • Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance


Education & Training

  • Lead clinical education programs for physicians, nurses, and hospital staff

  • Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization

  • Support onboarding of new accounts and continued education within the existing customer base


Account Development & Strategy

  • Partner with sales leadership to identify growth opportunities within key accounts

  • Support evaluation processes and conversion of target accounts through clinical validation

  • Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers


Territory Management

  • Independently manage travel, scheduling, and territory priorities across a multi-state region (3 weeks per month, 2-3 nights per week overnights)

  • Coordinate coverage across multiple sites, including hospitals, outpatient centers, and academic institutions

  • Support regional initiatives and collaborate with cross-functional teams (sales, marketing, clinical education)


Operational Excellence

  • Maintain accurate documentation of clinical activities and account interactions

  • Provide feedback to internal teams on market dynamics, clinical trends, and customer needs

  • Ensure compliance with all regulatory, legal, and company guidelines


Qualifications

  • Bachelor’s degree required (clinical or life sciences preferred)

  • 3+ years of experience in a medical device, clinical support, or healthcare environment

  • Prior experience in operating room, ICU, or procedural settings strongly preferred

  • Demonstrated ability to support complex clinical procedures and train healthcare professionals

  • Strong communication, presentation, and relationship-building skills

  • Proven ability to work independently in a field-based, high-travel role

  • Willingness to travel extensively within the Pacific Northwest


Preferred Experience

  • Background in urology, critical care, or adjacent procedural specialties

  • Experience supporting capital or clinically complex medical technologies

  • History of collaborating closely with sales teams to drive account growth


Key Competencies

  • Clinical credibility and confidence in high-acuity environments

  • Adaptability and problem-solving in fast-paced clinical settings

  • Strategic thinking with strong execution

  • Relationship-driven with a consultative approach

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