Clinical Manager/Office Manager - Psychiatry & Psychology Departments

Description

Where You Will Be Working:

Medical Associates Clinic is a physician-owned multi-specialty group practice.  Our 200+ physicians and 900 health care professionals lead the way in providing quality healthcare in Northeast Iowa, Southwest Wisconsin and Northwest Illinois.

What You Will Be Doing:

As the Clinical Manager, you will oversee the Psychiatry & Psychology Departments at the Dubuque Health Plaza in Dubuque, Iowa. You will be responsible for the management of staff, delivery of patient care & supporting activities. 

You will be working with physicians, advanced practice providers, and staff to ensure quality care.  You will be responsible for the management and development of psychiatry and psychology staff, payroll, scheduling, budgeting, and compliance with clinic and regulatory guidelines. You will help grow and develop the department and positively initiate and lead change.

What Skills You Bring:

• Degree in related Behavioral Health field or Business Management, RN degree with active IA licensure with two years of clinic nursing experience OR a minimum of five years’ experience in a clinical management role required
• Strong leader with ability to positively influence others and lead change
• Positive, energetic personality
• Strong organization skills and follow-through
• Flexible with your schedule to attend meetings as needed and open to gaining new responsibilities
• Open to change and willing to take on projects

 Essential Functions & Responsibilities:

• Facilitate the organization and coordination of delivering quality patient care within the department. May include assisting with direct patient care.
• Perform managerial responsibilities, which may include but are not limited to: preparing annual budgets, attending meetings, collecting/compiling data and preparing reports. Facilitate medical records management, results, data entry and business office activities, including establishing appropriate coding and charging mechanisms for the department.
• Manage selection, training, development, performance evaluation, and performance issues for direct reports. Prepare schedule and assign work to assure adequate staffing levels to deliver a high level of patient service.
• Interpret and comply with regulations, policies, and procedures, which may include but is not limited to: completing incident reports, evaluating safety of equipment, credentialing in area of responsibility, and enforcing CLIA regulations governing laboratory functions.
• Complete all other assigned projects and duties.

Benefits Package Includes: 

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing
• Flexible Paid Time Off  Program (29 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Knowledge & Skills:

Education: Associates or Bachelor’s Degree in related field from an accredited institution OR Business Management Degree with healthcare experience.

Experience: Five to ten years of similar or related experience. Management experience preferred, business management a plus.

Interpersonal Skills:  A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others inside and/or outside the organization, and/is usually of a personal or sensitive nature.  Work may involve motivating or influencing others.  Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Physical Aspects:



Reaching - Extending hand(s) and arm(s) in any direction.

Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Environmental Conditions:
Subject to Physical Hazards - Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster