Clinical Office Specialist I or II

Description

Tanner Clinic has an immediate opening for a Clinical Office Specialist I or II

Location: Murray

Hours: Monday–Thursday, 7:00 AM–5:00 PM and rotating Fridays 9:00AM–12:00 PM.      

Essential Job Responsibilities:

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.
• Room patients, perform vital signs and obtain patient medical histories.
• Stocking/cleaning exam rooms and office.
• No invasive procedures approved – injections, IV’s, catheters, etc
• Phlebotomy work
• Other duties approved by supervisor

Requirements

Education: 

• CNA certification or Basic EMT certification or Phlebotomy certification required

Other Requirements: 

• One or more years health care experience preferred
• Regular and reliable attendance is an essential function of the job

Performance Requirements: 

Knowledge:

• Understand prior authorizations and the referral process
• Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols
• Complete credentialing test yearly

Skills:

• Good communication skills
• Understand and perform blood pressure measurements and vital signs

Abilities: 

• Able to work in stressful situations
• Able to prioritize patients and needs of office
• Good organization skills including able to maintain office flow
• Develop and maintain effective working relationships with co-workers and Providers

Equipment Operated: 

• Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.

Work Environment: 

• Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space

Mental/Physical Requirements: 

• Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. 
• Must be able to lift up to 30 pounds of supplies 
• Occasional stress from dealing with many staff and patients