Clinical Pharmacy Assistant

JOB SUMMARY

The Clinical Pharmacy Assistant functions primarily as support staff for the Clinical pharmacist and will act as a liaison to the director of Pharmacy 

KEY ACCOUNTABILITIES

Essential Duties and Responsibilities

• Document medication histories and communicate findings with clinical staff.
• Assist clinical pharmacist practitioner in clinical consults and value-based care metrics
• Assist with intake of patients by reviewing medical history and obtaining vital signs
• Field prior authorizations and low-income subsidy requests 
• Assist in Medication Delivery to Asheville clinics on occasion
• Schedule patients for appointments with clinical pharmacist 
• Assist Retail pharmacy in daily operations when needed 
• Administer vaccines and/or therapeutic injections as needed.
• Manage inventory of medical supplies kept in office for clinical pharmacy team.

PERFORMANCE REQUIREMENTS

Knowledge:

General knowledge of pharmacy. 

Skills:

· Exceptional written and verbal communication skills.

· Proficient with pharmaceutical technology and equipment, including computers, copiers, scanners, fax machines, and phone systems, as well as MS Excel/Word/Outlook, Electronic Health Record systems and automated medical scheduling.

· Excellent interpersonal skills in group and community settings

· Ability to plan, schedule and coordinate

· Supply Management

· Organization

· Integrity

· Reporting skills

· Strong attention to detail

· Quality Focused

· Excellent communication skills in person, on the phone and in written communications

· Flexibility in a rapidly growing and changing work environment

· Strong attention to detail

· Exceptional customer service skills

· Ability to maintain confidentiality of financial and clinical information

Excellent listener 

EDUCATION/EXPERIENCE

Required:

• Education: completion of a Pharmacy Technician Program (or equivalent combination of education, training and experience).
• Licensure: registration with the NC Board of Pharmacy. CPhT from PTCB or ExCPT from NHA.
• Preferred experience: 1-year clinical pharmacy technician 
• Experience in Microsoft Excel is recommended 

PHYSICAL REQUIREMENTS 

· Full range of motion, including manual and finger dexterity and eye–hand coordination

· Standing and walking frequently and occasionally lifting and carrying items weighing up to 50 pounds

· Frequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical setting

· Some travel within western North Carolina

WORK ENVIRONMENT 

· Fast paced work environment. 

· The noise level in the work environment is usually moderate. 

DISCLAIMER The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.