Clinical Pharmacy Technician

CORE VALUES

The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources.   

GENERAL DESCRIPTION

This position is part of the clinical team. This position will work with population health and pharmacy staff to identify and address patient barriers to medication adherence and refill coordination under the supervision of the Clinical Pharmacy Services Manager. This position will assist with other initiatives relating to pharmacy and medication as needed.  

ESSENTIAL DUTIES

• Provides positive impression, through words and tone, to patients, visitors, and employees presenting to the clinic areas and on the phone.
• Identify and outreach to patients with medication adherence issues to discuss possible barriers and solutions to improve adherence. Solutions include but are not limited to; medication synchronization, automatic refills, text reminders, and facilitating pouch packing as needed.  
• Identify patients that would benefits from a mediation review and refer them to a clinical pharmacist.  
• Update patient medication lists in the electronic medical record to include current prescriptions from outside providers that are being filled at an in-house pharmacy.  
• Performs all duties, services and documentation in full compliance with CHC/SEK policies and procedures. 

The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.

QUALIFICATIONS AND SKILLS

• High school diploma or equivalent.
• Pharmacy Technician License 
• Nationally Certified by taking/passing the CPhT. 

KNOWLEDGE, SKILLS AND ABILITIES

• Computer Literacy and ability to read and comprehend written information.
• Problem solving and evaluation abilities.
• Able to communicate with others effectively to convey information.          
• Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. 
• Communicates through appropriate channels. Use proper chain of command for patient complaints.
• Ability to handle emergency situations calmly and effectively.
• Must be computer literate, especially with Microsoft Office products and be proficient with the Electronic Health Record software.
• Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
• Provide customer service in accordance to the organization’s mission.
• Be courteous and respectful when interacting with patients and family members.
• Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements

WORKING CONDITIONS

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times.