Clinical Practice Manager

General Description:

The Clinical Practice Manager will be responsible for the coordination of clinical staff training and education, assuring that staff maintain clinical competency and consistency at the medical sites. They will supervise the PRN floater staff and work closely with the Family Practice and Pediatric Directors of Clinical Support Services, serving as the back up for the Family Practice Director of Clinical Support Services in their absence. 

Duties and Responsibilities:

• Staff Management
• Clinical Operations and Workflow
• Training and Orientation
• Compliance and Quality
• Leadership and Collaboration

Responsible to:

- Directly supervised by the Director of Family Medicine Clinical Support Services

Workers Supervised:

- Family Medicine PRN Clinical Support Staff

- Employee Health and Programs Coordinator

Interrelationships:

- The employee will interact with patients, providers, support staff, administration, Director of Pediatric Clinical Support Services, staff in quality, EHR Clinical Specialist, and external entities

This job description is not designed to cover or contain an exhaustive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Requirements: 

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.  

In addition, this position requires: 

Education:    

• Associate or bachelor’s degree in nursing  

Licensure and Credentials:  

• Licensed by South Carolina and in good standing as an RN (required)  
• BCLS certification 

Work Experience:   

• Minimum 5 years of clinical experience, preferably in a primary care or outpatient setting. 
• Experience in staff training, supervision, and/or workflow improvement (preferred) 
• FQHC or community health center experience (preferred) 

Skills:  

• Able to read, write and communicate effectively orally and in writing 
• Proficient in use of computer and keyboard 
• Proficiency with electronic health records (EPIC preferred) 
• Able to establish and maintain effective working relationships 
• Excellent interpersonal and communication abilities 
• Able to manage self and environment calmly and appropriately in stressful situations 
• Strong organizational and time-management skills 
• Demonstrated leadership and team-building abilities 
• Ability to travel between clinical sites as needed 

Physical Abilities:   

• Occasionally required to sit, stand, walk, push, pull, reach, stoop, and stretch 
• Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier, standard office equipment, and medical equipment 
• Required to talk and have a normal range of hearing and eyesight to be able to collect data and record where appropriate (i.e. computer and/or paper) 
• Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus 

Work Environment: 

• The noise level is that of an office and is typically quiet to moderate.  
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines. 
• At times this job also operates in the clinic setting the environment is that of a medical practice that enforces safe OSHA compliant practice. HIPPA rules and regulations are stringently enforced. As a medical office, exposure to communicable diseases, bodily fluids, toxic substances, sharps, and other conditions are common.  
• Employee must be capable of regular travel within CHC’s service area. 
• Requirements for out-of-town and/or overnight travel is minimal.