Clinical Program Director

About Us: 

Counseling 4 Kids is a resilient community mental health agency driven by our steadfast commitment to quality care and unparalleled dedication to client engagement. At the core of our mission is a profound belief that every child deserves compassionate support and effective treatment. We prioritize our clients above all else, ensuring their needs are met with empathy and expertise.

Why Counseling4Kids? 

Our agency is not just a place of work; it's a dynamic environment where innovation, teamwork, and resilience flourish and where resilience is valued. We embrace creativity and collaboration, fostering a culture of welcoming and nurturing new ideas. Our commitment to staff well-being is paramount, providing a supportive and inclusive atmosphere where every team member can thrive and grow professionally.

As we continue to evolve and expand our services, we invite visionary leaders in mental health to apply for our Clinical Program Director position. This pivotal role offers the chance to shape our agency's future, lead a dedicated team of professionals, and profoundly impact the lives of children and families in our community. If you are passionate about transforming lives, driving innovation, and upholding the highest standards of care, Counseling 4 Kids is the place for you.

About the Role: 

Our ideal candidate is someone with experience and success in a director role and is looking for high in-person engagement to cultivate our community of resilient clients and staff. This person has an innovative mind, a collaborative heart, and a natural balance that promotes rigid-flexibility needed to drive progress over perfection. The role is highly cross-functional and strategic, requiring creative and analytical thinking and close work with Key Decision Makers and all departments to apply quantitative and qualitative data to guide strategy and determine success. While collaborative and innovative, the Clinical Program Director is also passionately accountable to objective performance measures.

ESSENTIAL FUNCTIONS: 

• Uphold the mission and core values of Counseling4Kids.  


• Ensure smooth and effective clinical and administrative operations, delivering high-quality services.


• Support agency growth and sustainability while continuously monitoring the pulse and performance of the clinical department.


• Constant and consistent effective communication with staff and stakeholders

CLINICAL:

• Oversee all clinical programs through day-to-day operations management and clinical supervisor supervision.


• Ensure the quality of all clinical services and program effectiveness are clear and measurable by key performance indicators.


• Develop and implement new clinical programs based on community needs evolve and ensure a dynamic range of services are available.


• Ensure clinical fidelity to treatment models and protocols while working with Compliance & Quality to ensure appropriate lengths of stay for clients.


• Collaborates with Compliance & Quality Assurance to ensure operations, policies, procedures, and documentation meet all compliance requirements as determined by governing bodies


• Ensure sufficient training by clinicians and supervisors. 


• Monitor and ensure compliance with the DMH contract and the policies and procedures outlined in the LA County Organizational Provider's Manual for Specialty Mental Health Services, including: 


• Maintain current knowledge of County and State quality improvement and clinical documentation mandates, guidelines, and protocols. 


• Assist with grant and proposal writing for funding clinical programs. 


• Participate in community outreach, marketing, and public relations for clinical programs, including presentations to community organizations, funders, potential donors, referral sources, and community partners. 


• Act as liaison with DMH, attend DMH and various Provider meetings as assigned.


• Participate as a contributor in management team meetings, including agency-wide decision-making and strategic planning.

FINANCIAL:

• Ensure the funding stream is maximized and monitor progress regularly.


• Resolves programmatic issues that impede the program from meeting budgetary expectations 


• Monitor clinical programs' performance and compliance to ensure they meet budgetary expectations. 


• Assist with preparing clinical department and program budgets in collaboration with the Chief Executive Director and program directors/managers. 


• Prepare reports for agency Board meetings and attend Board meetings as requested by the Chief Executive Officer and Board of Directors. 

CULTURE:

• Champion company culture through application and coaching around our Core Values and Individual Agreements


• Participate and lead in company comprehensive initiatives and events focused on employee engagement, development, and appreciation.

OTHER DUTIES:

• May carry a small caseload regularly or intermittently with management approval. 


• Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. 


• Other duties as assigned. 

COMPETENCIES:

• Ability to create an atmosphere of excellent service and engagement with clients and other stakeholders.


• Excellent collaboration and communication skills across treatment providers and departments.


• Highly ethical leadership, with the ability to effectively communicate clinical compliance expectations.  


• Solid and effective coaching and performance management abilities.


• Demonstrate emotional intelligence and self-awareness in an environment of change. 


• Knowledge of data analytics and how to effectively use for decisions pertaining to clinical operations and agency growth.


• Ability to develop and efficiently implement department/agency initiatives.

Supervisor Responsibility 

This position oversees the Clinical Department and directly supervises the Assistant Clinical Program Director, Clinical Supervisor II (s), Clinical Supervisors I(s), Licensed Therapists, Clinical Associates, Case Managers, Mental Health Rehab Specialists, and practicum students, as applicable.   

MINIMUM QUALIFICATION: 

- Must be currently Licensed in California as either an LCSW or LMFT.

- Minimum of 3 years counseling experience. 

- Minimum of 5 years of Director or Executive level management experience. 

- Knowledge of LA County DMH and Medi-Cal procedures. 

- Experience with Exym EHR.  

- Knowledge of Microsoft Office suite of products and various other business software 

- Bilingual (English/Spanish) is helpful. 

EEO Statement: 

Counseling4Kids provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Counseling4Kids complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Counseling4Kids expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Counseling4Kids’ employees to perform their job duties may result in discipline up to and including discharge.