Clinical Research Coordinator 1 (Recruitment-focused) (Job 1361)

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

We are seeking a Study Coordinator I (Study Recruiter) to join a multidisciplinary team supporting clinical research at the National Institute of Environmental Health Sciences (NIEHS) Clinical Research Unit (CRU) in Research Triangle Park, NC. This onsite role focuses primarily on participant recruitment and engagement across a diverse portfolio of studies.

The CRU conducts outpatient clinical research spanning pulmonary disease, medical genetics, reproductive health, and investigator-initiated IND/FDA-regulated studies. This position plays a critical role in ensuring successful study enrollment and participant retention through strategic recruitment and coordination efforts.

The ideal candidate will have experience conducting recruitment screening interviews or delivering customer-facing support, along with a background in public health, clinical research, or a related field. Strong organizational, communication, and interpersonal skills are essential.

Responsibilities

• Collaborate with investigators and study teams to understand recruitment needs and define target participant populations.


• Contribute to the development of study procedures, including screening scripts, checklists, and tracking tools.


• Assist in developing recruitment materials, such as advertisements and lead letters.


• Plan and implement innovative recruitment strategies to support enrollment goals.


• Identify and pursue community outreach opportunities to enhance CRU visibility and build recruitment partnerships in the local area.


• Actively pre-screen potential participants via phone and schedule study visits.


• Document recruitment activity and enrollment metrics in centralized databases and tracking systems.


• Prepare and distribute study-related materials and specimen collection kits to participants as needed.


• Monitor study visit windows and schedule follow-up visits within appropriate timelines.


• Identify and resolve recruitment challenges, including screening flow issues and scheduling conflicts.


• Work collaboratively with multidisciplinary research teams and support general study coordination activities.


• Support the preparation of ad hoc, progress, and technical reports.


• Ensure compliance with NIH guidelines, local regulations, SOPs, and protocol requirements.

Qualifications

• Bachelor's degree in Public Health, Clinical Research, Healthcare Administration, Social Sciences, or a related field; or an equivalent combination of education and relevant professional experience.


• In lieu of a bachelor's degree, a minimum of 5 years of progressively responsible experience in public health, clinical research, healthcare, patient engagement, participant recruitment, or a related field may be considered.


• Minimum of 1 year of experience in public health, clinical research, healthcare operations, or a related area.


• Minimum of 2 years of experience conducting candidate, participant, patient, or recruitment screening interviews and/or providing customer service, patient-facing, or participant support.


• Demonstrated ability to communicate effectively with diverse populations while maintaining professionalism, confidentiality, and attention to detail.


• Experience working in a fast-paced environment with competing priorities and established performance metrics preferred.

Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.