Clinical Research Patient Outreach & Recruitment Specialist - Chicago, IL

Description

Clinical Research Patient Recruiter

Chicago, IL | $23–$25/hour | Full-Time

Are you confident on the phone and motivated by connecting with people? IMA Clinical Research is seeking an energetic, personable Patient Recruiter to support enrollment for active clinical studies.

This is a high-volume, outbound calling role ideal for candidates who enjoy engaging with people, building rapport quickly, and working toward recruitment goals. You’ll spend a significant portion of your day making outbound calls, speaking with potential study participants, conducting initial screenings, and scheduling qualified candidates for research visits.

Whether you have experience in customer service, call centers, recruiting, sales, healthcare outreach, appointment setting, or patient engagement, this role offers an opportunity to build valuable experience in the clinical research industry.

What You’ll Do:

• Make a high volume of outbound calls to potential study participants
• Build rapport and clearly explain study opportunities
• Conduct initial eligibility screenings using established guidelines
• Schedule qualified participants for research appointments
• Follow up with potential participants and maintain engagement
• Document outreach activity accurately and collaborate with the research team

What We’re Looking For:

• Comfortable making outbound calls throughout the workday
• Strong communication, active listening, and interpersonal skills
• Positive, persistent, and motivated by goals
• Able to manage multiple priorities in a fast-paced environment
• Experience in customer service, call centers, recruiting, sales, healthcare, or appointment scheduling preferred
• Interest in clinical research, healthcare, psychology, neuroscience, or behavioral health is a plus

What We Offer:
Medical, dental, and vision benefits; 401(k) with employer match; PTO and paid holidays; tuition reimbursement; student loan assistance; and no on-call responsibilities.

Join a collaborative team and help connect individuals with opportunities to participate in meaningful clinical research.

The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.   

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