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Clinical Specialist RVT - Houston

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Job Description - Clinical Specialist RVT - Houston

Provide on-going clinical support, which may involve candidacy criteria, procedure support, post procedure follow up, difficult case management, PI and IFU adherence and ongoing education. Serves as primary resource for clinical support in the areas of troubleshooting, mapping, and patient follow-up for company products. Ensure timely collection, reporting of all required medical documentation pertaining to procedural device operation using corporate issued tracking procedures and seek input from appropriate personnel to resolve problems. Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory. Responds to customer needs regarding products and service by developing feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions. Develops relationships with hospital, lab and office personnel (e.g. through clinical interactions, conversation, business meetings) and identifies key decision makers in order to facilitate future sales. Assist in the professional education activities sponsored by BSC by educating customers on the merits and proper clinical usage of company products via presentations and demonstrations using a wide variety of formats and platforms. Recognize opportunities to present competitive information to support sales activities in the region. Assist or act as Field Mentor when asked in the training and educational needs of incoming field personnel. Evaluate, Educate and hold HCPs accountable on the correct use of BSC/Varithena products in the CVI disease state Facilitate the adoption of Varithena through education and awareness with RVTs Ability to travel extensively 30-40% Assist the BSC medical team, sales force and management team with continuous learning opportunities related to the disease state and procedure protocols for BSC products Maintain current Customer Relationship Management (CRM) records Maintain current CRM records Optimize time and efficiency within a large geographic area in order to maximize impact and results Comply with BSC's code of conduct and policy guidelines Demonstrate in words and actions the values of BSC Bachelor's degree or equivalent preferably in a health field. 3-5 years of experience in a healthcare field 3-5 years of experience in the medical device industry as a clinical specialist or equivalent Credentialed as a Registered Vascular Technologist (RVT) Has experience in assisting a physician with Vein Procedures Must demonstrate proven ability to work independently and external to the company for the majority of the time. Must effectively communicate site-related information, including product performance for potential product complaints, the planning and execution of meetings and presentations. A working knowledge of GMP, ISO 13485 & MDD requirements.
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