Clinical Staff Trainer - Full Time

 The Clinical Staff Trainer (CST) focuses on maintaining, updating, and delivering clinical training for Medical Assistants and other staff as assigned. Responsible for onboarding new Medical Assistants across all MCHC sites, with ongoing training as needed. Stays up to date on clinical policies and procedures and ensures that MA staff receive training that reflects high standards and best practices. The CST works closely with other MCHC staff to ensure staff learning resources are current and relevant. 

PM20

Job Qualifications:

· Bilingual (Spanish/English) preferred

· Licenses/Certification Requirements:

o High School diploma or GED

o Licensed Practical Nurse with current license

o Medical Assistant certification

o Current Basic Life Support (CPR) certification

· At least three years of MA or LPN experience in an ambulatory/Family Practice clinic

· MA training or precepting experience preferred

· Experience with Learning Management System (i.e. Relias, Lippincott, etc.)

· Knowledge of Athena EMR, CLIA-waived testing procedures, vaccine program requirements, phlebotomy best practices.

· Basic computer skills - Excel, Word, PDF, Teams, Zoom

· Reliable transportation. Main office is at the Provo location, but travel to other clinical sites is required based on need (less than 20 miles). Occasional travel to Vernal.

· Ability to identify, prioritize and complete tasks with limited supervision

· Excellent interpersonal communication and adult-learning teaching skills are imperative.

 Essential Duties/Responsibilities 

· Collaborate with Site Managers, MA Supervisor, and Operations team to evaluate, create, and implement training that is consistent with MCHC’s Policies and Procedures.

· Coordinate with Site Managers and MA Supervisor to ensure that newly hired MAs at all MCHC sites complete competency forms in a timely manner.

· Ensure that newly hired MAs demonstrate competency through teach-back and testing methods, and are ready to function in the clinic within the allotted timeframe (6-8 weeks).

· Track all MA learning progress in MCHC’s online learning platform (Lippincott). Utilize reporting tools to inform MAs, supervisors, and Site Managers on progress (or lack thereof) in completion of training.

· Focus on providing a training schedule and pass-off plan for new MAs. Work with Site Managers to ensure that training is being implemented consistently across all sites.

· Work with Site Managers to enforce and implement policies and procedures by routinely performing audits to ensure consistency between training and execution. These audits may range from effective usage of CLIA Waived testing equipment, hand washing, autoclaving, and all other training implemented by the CST.

· Coordinate in-services in department meetings to ensure that new information or changes to procedures are efficiently communicated to all clinical staff. Responsible for CLIA Waived Certification compliance training.

· Organize and conduct an annual Skills Day for MAs and other assigned staff.

· Maintain clinical skills by occasionally assisting with clinical staffing when needed.

*Not an exhaustive list of all potential duties.