Clinical Transformation Specialist, Clinical Informatics Department, Baptist Medical Center

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

Clinical Transformation Specialist, Clinical Informatics Department, Baptist Medical Center

The Clinical Transformation Specialist is responsible for supporting, optimizing, and enhancing the clinical communication technologies that enable safe, efficient, and coordinated patient care across Baptist Health. Working closely with physicians, nurses, and interdisciplinary care teams, this role improves communication workflows, streamlines clinical collaboration, and ensures timely delivery of critical information to the appropriate caregivers. The analyst also partners with Information Technology teams and third party vendors to implement integrations, automate processes, and continuously optimize clinical communication platforms, including integration with the Epic electronic health record (EHR), driving innovation and operational excellence throughout the health system.

This role combines technical expertise with a strong understanding of clinical operations, Epic workflows, and interoperability to translate business and patient care needs into effective technology solutions. Success in this position requires collaboration across clinical, operational, and technical teams to support system enhancements, resolve complex issues, improve user adoption, optimize Epic integrated communication workflows, and ensure communication technologies evolve to meet the changing needs of both caregivers and patients.

Clinical Transformation Specialist responsibilities

• The Clinical Transformation Specialist is responsible for the planning, design, implementation and evaluation of clinical transformation and innovation work within the Health Transformation department.
• Utilizes critical analysis to plan, problem solve, and to mitigate risk in the deployment of clinical applications and care transformation processes.
• The Clinical Transformation specialist works with organizational teams to support, problem solve and ensure successful implementation of clinical improvement work-flows and processes involving technology. Recognizes the impact of change and strategically plans communication and education.
• The Clinical Transformation Specialist is outcomes focused and establishes criteria to measure and evaluate the impact of technology and processes to transform and optimize clinical work-flow within the delivery of patient care.
• Assesses current state and future state work-flows and works with stakeholders to identify gaps and retool processes to ensure process improvement and reduction in content and work-flow variation.
• Knowledgeable of technical application requirements including clinical, quality, regulatory, and operational perspectives.
• Supports the integration and use of evidence-based methods, tools, and guidelines linked to effective outcomes while considering opportunities for standardization, and cost efficiency.
• Is data driven and competent in data analytics to measure baseline and progress of goals inclusive of obtaining new insights and knowledge to connect outcomes.
• Effectively leads system-wide cross-functional teams in a matrix reporting structure, as well as support collaboration and encourage acceptance of and enthusiasm for changes associated with Care Transformation.

Experience:

• Over 5 years Clinical Experience Required
• 3-5 Years Informatics Experience Required
• 3-5 Years Data Analysis Experience Required

Education and Certifications:

• Bachelor of Arts/Science (BA/BS)
• Licensed RN or licensure in related healthcare field Required

Primary Location: