Job Description Diagnose and troubleshoot intricate Agiloft/Icertis/Sirion problems. § Implement advanced configurations within any of the CLM (Agiloft/Icertis/Sirion) platforms, ensuring accuracy and alignment with business needs. § Manage changes to the platform effectively, following established change management processes. § Identify and resolve data integrity issues within the platform, ensuring data accuracy and consistency. § Troubleshoot complex data-related problems, applying deep knowledge of CLM (Agiloft/Icertis/Sirion) data structures and processes. § Provide advanced user guidance and support to internal stakeholders, exceeding basic user needs. § Develop and maintain a comprehensive knowledge base for CLM (Agiloft/Icertis/Sirion) platform issues, and best practices. § Buyer/Support/Manager updates § Agreement Expiry date Updates. § Notification Updates § Create or Amend Help Text § Removing the user from team in Notification § Workflow Update § Create/Update Workflow approvals. § Create/Update Rules Generic Managerial Skills · Collaborate with key stakeholders, including Legal, Procurement, and IT teams, Ops teams to gather requirements and ensure alignment with organizational goals. · Communicate project updates effectively to stakeholders, addressing concerns and maintaining a high level of engagement. · Work closely with cross-functional teams to identify and optimize contract management processes, enhancing execution, efficiency, and compliance. · Implement best practices in CLM to streamline workflows and improve overall contract lifecycle, execution, and monitoring processes.
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