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Scope of Job:
The Closer/Funder is responsible for preparation of the closing document package; coordination of closing with closing agent, Realtors, borrowers, sellers and mortgage loan officer (MLO); and funding of the loan, all in line with company, program and investor requirements. In addition, Closer/Funder checks/audits for various regulatory, agency and investor compliance; prepares loans for in-house boarding and maintenance; and assists with post-closing and processing activities as needed.
Individual must be able to work under aggressive time constraints, develop proficiency with loan industry software and have strong record of dependability and attendance. Incumbent must be comfortable acting as point of contact with borrowers, realtors, title companies, third parties and BankWest staff. Must have ability to remain calm and courteous when dealing with impending deadlines. Position requires an ability to prepare a high volume of work without errors and good communication skills, particularly in writing and over the phone.
Must be highly organized, enjoy multi-tasking, and have the ability to change priorities quickly as time-sensitive needs arise. Ability to meet crucial deadlines is expected. This position is very deadline driven, must have great attention to detail and strong follow-up skills.
Primary Duties:
Will be responsible for preparing correspondent, construction, and internal residential loan closing packages according to company, investor, federal and local requirements. Must manage closing pipeline to meet deadlines through effective prioritization and time management. Coordinate pre-closing verifications.
Responsible for final regulatory review and testing prior to closing. Using various software tests and third party verifications perform pre-closing file review.
Responsible for coordination of loan closing details as needed, including potential contact with title companies, closing agent, lenders, dealer, Realtors, seller and borrowers.
The Closer acts as the final contact with the Settlement Agent and schedules loan funding. Negotiates issues which arise during closing process.
Closer will assist with file delivery and post-closing resolution for secondary market sale. Issues not resolvable by Mortgage Post Closing Specialist will escalate to Closer or Mortgage Operations Manager. Serve as back up to Mortgage Post Closing Specialist for various functions.
Assist in developing and implementing mortgage production practices and procedures which will bring consistency, maximize efficiency and prevent compliance errors in the Mortgage Division. Assist in creating and maintaining departmental SOPs. Specific responsibility for building and maintaining closing standards. Develop checklists and workflow for the closing department. Serve as administrator for closing software.
Secondary Duties:
Work as a team with departmental counterparts on planning and implementing assigned projects and products.
Participate on various committees and project teams as deemed appropriate by management.
Attend, actively participate in organization, job specific training offered, and Quality Service programs.
Adhere to all applicable Policies and Procedures of BankWest organization.
Community involvement is strongly encouraged.
Other duties as assigned.
Requirements
Education:
A high school diploma or equivalent.
Experience:
2 years' experience in related field.
General knowledge and understanding of banking terminology, procedures and regulations.
Knowledge and Special Skills:
Strong math and calculation skills.
Strong computer aptitude and typing skills.
Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
Strong interpersonal skills to ensure effective communication with external and/or internal customers.
Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
Knowledge of banking terminology and procedures.
Knowledge of BankWest products and services.
Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.
Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.
BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.
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