Closing Coordinator: Homebuilder Sales

Closing Coordinator, Homebuilder Sales
Winchester Carlisle Companies, Dunhill Homes

All candidates MUST complete a culture index survey for your application to be reviewed. Please follow this Winchester Carlisle Culture Index Survey to complete and return to application.

Purpose

Manage all required documentation and handles all internal and external communications related to the closings of new home sales. Ensures a successful closing and positive experience for parties while accomplishing the overall corporate objectives and goals.  

Tasks

Analyze and Review Contracts

• Analyzes and reviews sales contracts, review for accuracy, facilitate changes if necessary, and distribute as needed

Management and Reports

• Manages reports including closing status 


• Drives the closing process and notifying of close dates


• Prepare reports for management tracking pertinent closing details, such as lender, contingencies, dates and miscellaneous notes


• Ensure company meets forecasted closings

Lender and Closing Management

• Resolve complex issues with lenders


• Coordinate closings with title company, lender, and controller and sales team.


• Ensure that all information is provided for closing in a timely manner and reflects accurately with lender and title company information


• Maintain all sales record keeping


• Work with appraisers to provide accurate closing data for appraisals


• Prepare customer letters in regards to closing, contract default, and cancellation


• Communicate regularly with lenders regarding the status of loan approval and any possible delays due to loans


• Maintain closing schedules 


• Enter and update data into the CRM daily


• Complete closing document form


• Other duties as assigned

Knowledge

• Working knowledge of the mortgage, title, and construction process including the closing process is helpful.


• Knowledge of mortgage, title, and construction terminology is helpful.


• Knowledge of principles and processes for providing customer and personal services. 


• Knowledge of Microsoft Office applications; Internet browsing to find information.


• Real Estate knowledge helpful.  

Skills and Abilities

• Strong organizational skills, including planning, scheduling and follow-up capabilities.


• Accuracy, analytical skills and attention to detail.


• Strong multi-tasking skills; must manage responsibilities under strict deadlines.


• Energetic, self-motivated and customer-driven individual who approaches challenges with enthusiasm and a positive attitude.


• Effective working relationships with other both within and outside of their team.


• Desire to succeed as well as to satisfy customers.


• Exceptional interpersonal, verbal and written communication skills.


• Time management skills.


• Critical thinking skills.


• Ability to provide excellent customer service to all customers and lenders.


• Ability to analyze information and evaluate results to choose the best solution and solve problems.


• Exercise discretion on matters of importance.


• Ability to work independently with minimal supervision.


• Comfortable in a cubicle/collaborative environment.

Education & Experience

• College or work equivalent


• Experience working with a homebuilder or title company preferred


• Steady work history


• Spanish speaking is a plus