Cloud Admin

Job Tittle: Cloud Admin
Location: St Louis, MO / Charlotte, NC (Onsite)
Position: Fulltime/Contract

Responsibilities
• Deliver administration, maintenance, and ongoing support of the shared cloud environment
• Build, configure, tune and implement automation for cloud lifecycle and operational improvement
• Support of the web interface used by customers to access their cloud environment.
• Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
• Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
• Escalate issues and defects as necessary.
• Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
• Provide routine communication with customers on progress, status, and root cause.
• Support customers with DNS, IP, and firewall issues regarding Cloud environment.
• Work directly with architects to help reproduce and resolve customer issues
• Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP) Skills and Knowledge
• Strong understanding of all virtualization types
• OS and database administration
• Solid networking experience and troubleshooting
• UNIX systems and automation
• Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
• Expertise in data infrastructure
• Passion for cloud software, tooling and automation; comfort with command line tools and scripting
• Understand of design principles around networking, storage, and servers
• Experience working with integration scripting technologies
• Good understanding of API and tools. 10+ years of experience.

JD
Charter Business Intelligence operates some of its platforms in AWS, and uses services like EC2, S3, RDS, EBS, and Redshift. We are seeking a cloud engineer/administrator who can help migrate these services from one VPC to another account/VPC, properly configure services to BI and IT standards, build operational monitoring for fault/performance/cost, and administer the Redshift clusters (workload management, cluster configurations, user onboarding, etc.). Must have prior AWS experience, familiar with IAM and policy management, security concepts, understanding of the well-architected framework, and collaborate with other administrators and architects to achieve project goals.

• Required
o WS administrative or engineering cloud services, especially EC2, Redshift, S3, and IAM
o Following administrative processes (incident management, maintenance processes, escalation procedures)
o Experience performing software and platform upgrades using command line.

• Preferred
o WS ECS, Docker, AWS SNS, AWS RDS
o Experience administering a database (Teradata, Redshift, Oracle, Postgres)
o Managing file-permissions
o Developing new operational reports, alerts, and notifications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.