Cloud Administrator - Chicago, IL

About Velocity Risk
By innovating the connection of risk and capital, Velocity Risk delivers specialty property insurance in catastrophe prone communities. Embracing Nature’s volatility and turning “problems” into potential, we are transforming old insurance practices. Our uncommon approach to business creates uncommon careers where employees are empowered to flourish.

About the role
Are you someone looking for a role that will challenge you to step outside your comfort zone? Are you looking to join an innovative, collaborative team environment that allows you to learn from others and grow in your career? If yes, you are just the type of person that will fit into our distinctive culture.

As a Cloud Administrator, you will be responsible for the day-to-day operational efficiency of Velocity’s cloud infrastructure and services ensuring it meets the needs of the business. You will develop, enforce and update policies for how employees and users access cloud services, monitoring efficiencies and usage, and assessing the immediate needs of capacity or updates. In addition to the day-to-day cloud operations responsibilities, you will partner with the Cloud Engineer(s) and IT leaders to ensure that all the Velocity systems are integrated and working seamlessly.

What you'll do
You will thrive in this position if you have these core capabilities…

Problem Solving with both a logical and creative approach – Able to identify, analyze, and solution through day-to-day technology problems applying logic and pragmaticism with a creative lens for innovation.
Organization and prioritization ability – able to recognize time sensitivity and adapt accordingly without jeopardizing projects due to a focus on task organization.
Customer-service oriented – approaching people with a professional and empathetic desire to help.
Time management and flexibility – able to shift and adjust daily activities according to business needs without “dropping a ball” and able to flex a schedule for emergencies sometimes at windows outside normal office hours.
Collaboration and a spirit of Camaraderie

Core Competencies:
The core responsibilities for this role…

Managing cloud-based infrastructure, including virtual machines, storage solutions, and networking components. Ensure the infrastructure is optimized for the cloud and it meets the organization’s requirements.
Monitor the performance of cloud infrastructure, diagnosing and troubleshooting issues utilizing basic scripting and PowerShell knowledge to make necessary changes to optimize not only cloud system performance but enhance and streamline workflows and automations within the environment.
Work closely with others in the IT department to collaborate on projects to release new updates, automate, streamline, and perform more advanced coding and development operations.
Report, triage, escalate, and resolve technical support issues within the virtual machine and cloud environment, but also assisting with support on general Technology equipment and issues.
Identify and document or update SOPs to keep appropriate support documentation on processes, systems, and user guides for better communication and team efficiency.

Qualifications
Demonstrated Experience for success in this role…

Bachelor’s degree or equivalent professional or educational experience
Scripting experience / Basic programming skills
VMWare Experience: vSphere, vCenter, Horizon View
Experience and/or exposure to cloud-based platform solutions, preferably Azure
Knowledge and technical experience with Microsoft Windows Desktop and applications (O365) as well as Microsoft Windows Servers applications (SQL, SCCM, AD)
Working knowledge of network services such as DHCP, DNS, NTP, SMB, SAML – CompTIA Net+ Certification or equivalent highly preferred

At Velocity, we participate in a survey to better understand our candidates and the traits that make them unique! Please complete this survey to continue in our application process. Confirm below if you followed the link and completed this request.

Velocity Risk Underwriters, LLC (cultureindex.com)
Velocity Risk provides equal opportunity to everyone, and we do not tolerate discrimination or harassment to anyone.

We strive to ensure our employees have the best experience possible! We provide comprehensive and competitive benefits packs for our full-time employees.

Medical, Dental, and Vision fully subsidized by Velocity
Health Savings Account with employer contributions
401k after 6 months of employment
Education and Certification Reimbursement and Bonus programs
Paid Time off and company Holidays with floating holidays for flexibility
Gym membership reimbursements
Volunteer rewards and “give-back” initiatives
In-office lunch provided
We are a hybrid team (2 days remote, 3 days in office).
Velocity Risk participates in E-Verify.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf

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