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About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
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Key Responsibilities
Monitor system health of the production customer systems and help troubleshoot deployment or environment issues
Managing and maintaining Azure IaaS infrastructure (VMs, networking, storage, backups)
Participate in release deployments, upgrades, patches, and customer migrations
Maintain deployment and environment documentation (runbooks, checklists)
Support application deployments to Windows and Linux systems across DEV / QA / PROD environments
Keeping controls, policies, and test automations up-to-date in the Drata GRC platform for SOC2 Type 2 compliance
Work closely with infrastructure leads based in North America (Canada).
Skills and Qualifications:
1–3 years of experience in one or more of the following areas:
Cloud operations
Application deployments
Infrastructure or systems support
Production application support
Clear communication skills, both oral and written as there is an element of customer-facing communications to the role
Be able to work alone without supervision as well as in a team environment.
Deployments using Ansible, Terraform or Bicep
Experience using Kubernetes
Interest in cloud security, reliability, and infrastructure topics
Exciting Benefits we offer:
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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